[MlMt] MM crashes often on M1 macbook pro

Eli Rotenberg erotenberg at lbl.gov
Fri Aug 19 14:36:51 EDT 2022


I tried the newer build that was available last week and found that although the original crashing during editing messages went away, currently it crashes completely randomly, and much more often, and after crash will then often  crash repeatedly on reloading the app, taking several retries to start before it will run again.  Currently it will not run after about 10 retries so I cannot confirm the build version, but I downloaded the latest public beta just now and it crases on loading.  I send a fraction of these crash reports to Apple, I don’t know if these are of use or not.

is there a ‘factory reset’ I can perform to get mailmate running again?


thanks.
Eli



> On Aug 16, 2022, at 9:00 AM, mailmate-request at lists.freron.com wrote:
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> When replying, please edit your Subject line so it is more specific
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> Today's Topics:
> 
>   1. Re: Link for viewing attachments (Glenn Parker)
>   2. Re: Link for viewing attachments (Benny Kjær Nielsen)
>   3. Re: MM crashes often on M1 macbook pro (Glenn Parker)
>   4. Re: MM crashes often on M1 macbook pro (Benny Kjær Nielsen)
>   5. Re: Sending address no longer in "From" dropdown when
>      composing (Benny Kjær Nielsen)
>   6. Re: Sending address no longer in "From" dropdown when
>      composing (Dibson T Hoffweiler)
> 
> From: Glenn Parker <glenn.parker at comcast.net>
> Subject: Re: [MlMt] Link for viewing attachments
> Date: August 15, 2022 at 11:49:04 AM PDT
> To: MailMate Users <mailmate at lists.freron.com>
> 
> 
> On 12 Aug 2022, at 15:04, Antonio Leding wrote:
> 
>>> “What were you able to do with the older interface which you cannot do now?”
>> 
>> Functionally, there is no change but UX wise, it is different.  It was nice to just click on the attachment filename and have it open as a preview without needing the app.  This function is now provided by clicking on the little eye on the far right.
> 
> FWIW, you can also double-click on the attachment name to directly open the document in the default app (instead of in preview mode, which is what the “eye” icon provides).
> 
> Glenn P. Parker
> glenn.parker at comcast.net
> 
> 
> 
> 
> From: Benny Kjær Nielsen <mailinglist at freron.com>
> Subject: Re: [MlMt] Link for viewing attachments
> Date: August 15, 2022 at 11:53:25 AM PDT
> To: MailMate Users <mailmate at lists.freron.com>
> 
> 
> On 15 Aug 2022, at 20:49, Glenn Parker wrote:
> 
>> On 12 Aug 2022, at 15:04, Antonio Leding wrote:
>> 
>>>> “What were you able to do with the older interface which you cannot do now?”
>>> 
>>> Functionally, there is no change but UX wise, it is different.  It was nice to just click on the attachment filename and have it open as a preview without needing the app.  This function is now provided by clicking on the little eye on the far right.
>> 
>> FWIW, you can also double-click on the attachment name to directly open the document in the default app (instead of in preview mode, which is what the “eye” icon provides).
> 
> Yes, the eye is the standard icon for QuickLook and it can also be triggered using ⌘Y (as in the Finder) or by hitting space if the attachment list is in focus.
> 
> (Somewhat related, the next update of MailMate fixes a few focus and toggling issues with QuickLook.)
> 
> -- 
> Benny
> 
> 
> 
> 
> From: Glenn Parker <glenn.parker at comcast.net>
> Subject: Re: [MlMt] MM crashes often on M1 macbook pro
> Date: August 15, 2022 at 11:57:03 AM PDT
> To: MailMate Users <mailmate at lists.freron.com>
> 
> 
> No crashes on my M1 iMac here.
> 
> You can hold down the option-key with the “MailMate” menu to access “Check for Test Build”. This will offer you a quick upgrade to the latest build (5910 as of today). There are some other non-critical issues with this build, but it’s very stable.
> 
> For other builds, see https://updates.mailmate-app.com/archives/.
> 
> Glenn P. Parker
> glenn.parker at comcast.net
> 
> 
> 
> 
> From: Benny Kjær Nielsen <mailinglist at freron.com>
> Subject: Re: [MlMt] MM crashes often on M1 macbook pro
> Date: August 15, 2022 at 12:04:41 PM PDT
> To: MailMate Users <mailmate at lists.freron.com>
> 
> 
> On 15 Aug 2022, at 20:57, Glenn Parker wrote:
> 
>> No crashes on my M1 iMac here.
>> 
>> You can hold down the option-key with the “MailMate” menu to access “Check for Test Build”. This will offer you a quick upgrade to the latest build (5910 as of today). There are some other non-critical issues with this build, but it’s very stable.
> 
> For the record, there are now few known crash/hang issues with the test releases and I receive very few crash reports. I do have a couple of reported hanging issues. One seems to be related to a large number of accounts and the other possibly with writing very fast in the Composer. I have not yet been able to reproduce them.
> 
> (I'll continue my work on making the test release ready to be a public release.)
> 
> -- 
> Benny
> 
> 
> 
> 
> From: Benny Kjær Nielsen <mailinglist at freron.com>
> Subject: Re: [MlMt] Sending address no longer in "From" dropdown when composing
> Date: August 15, 2022 at 12:08:57 PM PDT
> To: MailMate Users <mailmate at lists.freron.com>
> 
> 
> On 14 Aug 2022, at 3:15, Dibson T Hoffweiler wrote:
> 
>> I solved the issue.
>> 
>> I looked through Application support and found the Identities.plist file.  The ‘emailAddresses’ field for the account was empty.  I hadn’t touched the file before, so I’m not sure what happened there.  I set the field to the address and it is now available to choose and correctly set based upon context of recipient.
> 
> The crash did happen when opening the From popup and likely because the above had been cleared. But the clearing of this value would probably have happened at some other point, e.g., when editing the IMAP account settings (possibly to change something else). Let me know if this happens again and/or you figure out what triggered it.
> 
> -- 
> Benny
> 
> 
> 
> 
> From: Dibson T Hoffweiler <dibson at hoffweiler.com>
> Subject: Re: [MlMt] Sending address no longer in "From" dropdown when composing
> Date: August 15, 2022 at 2:03:40 PM PDT
> To: MailMate Users <mailmate at lists.freron.com>
> 
> 
> On 15 Aug 2022, at 12:08, Benny Kjær Nielsen wrote:
> 
>> On 14 Aug 2022, at 3:15, Dibson T Hoffweiler wrote:
>> 
>>> I solved the issue.
>>> 
>>> I looked through Application support and found the Identities.plist file.  The ‘emailAddresses’ field for the account was empty.  I hadn’t touched the file before, so I’m not sure what happened there.  I set the field to the address and it is now available to choose and correctly set based upon context of recipient.
>> 
>> The crash did happen when opening the From popup and likely because the above had been cleared. But the clearing of this value would probably have happened at some other point, e.g., when editing the IMAP account settings (possibly to change something else). Let me know if this happens again and/or you figure out what triggered it.
> 
> The account missing from the “From” list was the one that I was having issue with in my previous thread, “Message in GMail web interface not appearing in mailmate”.  I had removed and re-added the Gmail source, and then adjusted the folder subscription.  I’d guess the change to the plist happened somewhere there.
> 
> -DTH
> 
> 
> 
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