[MlMt] Error with items in Office365 account Deleted Items folder

Benny Kjær Nielsen mailinglist at freron.com
Sun May 23 08:13:20 EDT 2021

On 16 May 2021, at 17:16, Christian Bailey via mailmate wrote:

> Every time I start MM I get the below error from my Office365 account. I disabled all the non-mail folders, but am getting this error for two items in my Deleted Items folder.
> There are of course calendar, contact, and task items in Deleted Items, but apparently only two of them are causing this error, and it only started a couple of days ago.

In my opinion, those items should not be in Deleted Items. It's a mess that these items/folders are available over IMAP at all and I have no idea why Exchange does this.

> I do want MM to index the mail in Deleted Items.

Of course.

> I tried to deleted the problem items, but can’t figure out how to identify them: messages with those UIDs are not in the folder in MM. I can access the folder in Outlook for Windows but don’t know how to see UIDs?

Yes, this is tricky when MailMate cannot fetch them and therefore knows nothing about them. You can use MailMate to see where they are located relative to other messages (based on UID). There's a chance that they'll date-wise be in the same “area”.

> "MailMate encountered the following error: “Failed to fetch data for 1 messages.”.

Maybe also use the Activity Viewer in MailMate to see what exactly the server tells you when this fails. There's a chance though that it's just some kind of nonsensical error number after a so-called “BAD” IMAP response.

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.freron.com/pipermail/mailmate/attachments/20210523/52507bb1/attachment-0001.htm>

More information about the mailmate mailing list