[MlMt] 5918+ crash troubleshooting procedure

[Ethan Schoonover]

Well, a day of troubleshooting and I figured it out.

There was a formatString plist entry from previous beta that was a test. 
I don’t know if that feature dead-ended or not, but having the 
specifiers.plist file around at all causes the crash on any post 5898 
build.

Nuking that file allows current beta 5918 to successfully launch.

Best,
Ethan


On 9 Oct 2022, at 11:35, Ethan Schoonover wrote:

> Clarification: Any build after 5898 crashes. That’s where I’m 
> stuck. So I can’t move to 5918.
>
> I appreciate the link to the manual but rebuild was about the first 
> thing I tried moving to a build later than 5898, no joy.
>
> Migrating with existing plist files also fails. I’m looking for any 
> different approach to identifying the issue. Currently I’m taking a 
> bisect approach and a/b testing with and without specific settings but 
> it’s a slog.
>
> -es
>
> On 9 Oct 2022, at 11:09, Henry Seiden wrote:
>
>> Ethan,
>>
>> Well, yes, you should likely rebuild. You can export your settings as 
>> described in Menu>Mailmate Help>Rebuild Database>How to transfer… & 
>> in the more complete web-based [User 
>> Manual](https://manual.mailmate-app.com/) (same section). Some may 
>> have other suggestions on point to your issue. I find the bootstrap 
>> re-install effective on thorny issues like yours.
>>
>> The advantages are three-fold:
>> 1. Gets rid of any kinks that may have crept into the MM install (you 
>> could uninstall completely and then re-install to be even more sure).
>> 2. Makes it sooo much easier than recreating all. You could also 
>> reinstall the MM Accounts, however I haven’t done that in a while.
>> 3. You could same the time effectively to go directly to the latest 
>> Build (5920).
>>
>> Good luck.
>>
>> Respectfully,
>>
>> Henry Seiden
>> - -
>> Techworks Pro Co.
>> E: info<at>techworkspro<dot>com
>> W: http://techworkspro.com
>>
>> On 9 Oct 2022, at 13:46, Ethan Schoonover wrote:
>>
>>> Currently facing an issue: any build after 5918 crashes immediately 
>>> at launch for me. 5918 runs fine.
>>>
>>> I’m assuming that something in my plists is crashing subsequent 
>>> builds (but hey it could be something else).
>>>
>>> Is my only option a manual uninstall and rebuild? I’d like to 
>>> avoid that but I’m at a loss for best steps otherwise.
>>>
>>> Best,
>>> Ethan Schoonover
>>> _______________________________________________
>>> mailmate mailing list
>>> mailmate at lists.freron.com
>>> https://lists.freron.com/listinfo/mailmate_______________________________________________
>> mailmate mailing list
>> mailmate at lists.freron.com
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