[MlMt] 5918+ crash troubleshooting procedure

[Ethan Schoonover]

Clarification: Any build after 5898 crashes. That’s where I’m stuck. 
So I can’t move to 5918.

I appreciate the link to the manual but rebuild was about the first 
thing I tried moving to a build later than 5898, no joy.

Migrating with existing plist files also fails. I’m looking for any 
different approach to identifying the issue. Currently I’m taking a 
bisect approach and a/b testing with and without specific settings but 
it’s a slog.

-es

On 9 Oct 2022, at 11:09, Henry Seiden wrote:

> Ethan,
>
> Well, yes, you should likely rebuild. You can export your settings as 
> described in Menu>Mailmate Help>Rebuild Database>How to transfer… & 
> in the more complete web-based [User 
> Manual](https://manual.mailmate-app.com/) (same section). Some may 
> have other suggestions on point to your issue. I find the bootstrap 
> re-install effective on thorny issues like yours.
>
> The advantages are three-fold:
> 1. Gets rid of any kinks that may have crept into the MM install (you 
> could uninstall completely and then re-install to be even more sure).
> 2. Makes it sooo much easier than recreating all. You could also 
> reinstall the MM Accounts, however I haven’t done that in a while.
> 3. You could same the time effectively to go directly to the latest 
> Build (5920).
>
> Good luck.
>
> Respectfully,
>
> Henry Seiden
> - -
> Techworks Pro Co.
> E: info<at>techworkspro<dot>com
> W: http://techworkspro.com
>
> On 9 Oct 2022, at 13:46, Ethan Schoonover wrote:
>
>> Currently facing an issue: any build after 5918 crashes immediately 
>> at launch for me. 5918 runs fine.
>>
>> I’m assuming that something in my plists is crashing subsequent 
>> builds (but hey it could be something else).
>>
>> Is my only option a manual uninstall and rebuild? I’d like to avoid 
>> that but I’m at a loss for best steps otherwise.
>>
>> Best,
>> Ethan Schoonover
>> _______________________________________________
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>> mailmate at lists.freron.com
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