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<p dir="auto">Well, a day of troubleshooting and I figured it out.</p>
<p dir="auto">There was a formatString plist entry from previous beta that was a test. I don’t know if that feature dead-ended or not, but having the specifiers.plist file around at all causes the crash on any post 5898 build.</p>
<p dir="auto">Nuking that file allows current beta 5918 to successfully launch.</p>
<p dir="auto">Best,<br>
Ethan</p>
<p dir="auto">On 9 Oct 2022, at 11:35, Ethan Schoonover wrote:</p>
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<p dir="auto">Clarification: Any build after 5898 crashes. That’s where I’m stuck. So I can’t move to 5918.</p>
<p dir="auto">I appreciate the link to the manual but rebuild was about the first thing I tried moving to a build later than 5898, no joy.</p>
<p dir="auto">Migrating with existing plist files also fails. I’m looking for any different approach to identifying the issue. Currently I’m taking a bisect approach and a/b testing with and without specific settings but it’s a slog.</p>
<p dir="auto">-es</p>
<p dir="auto">On 9 Oct 2022, at 11:09, Henry Seiden wrote:</p>
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<p dir="auto">Ethan,</p>
<p dir="auto">Well, yes, you should likely rebuild. You can export your settings as described in Menu>Mailmate Help>Rebuild Database>How to transfer… & in the more complete web-based <a href="https://manual.mailmate-app.com/" style="color: #999999;">User Manual</a> (same section). Some may have other suggestions on point to your issue. I find the bootstrap re-install effective on thorny issues like yours.</p>
<p dir="auto">The advantages are three-fold:</p>
<ol>
<li>Gets rid of any kinks that may have crept into the MM install (you could uninstall completely and then re-install to be even more sure).</li>
<li>Makes it sooo much easier than recreating all. You could also reinstall the MM Accounts, however I haven’t done that in a while.</li>
<li>You could same the time effectively to go directly to the latest Build (5920).</li>
</ol>
<p dir="auto">Good luck.</p>
<p dir="auto">Respectfully,</p>
<p dir="auto">Henry Seiden</p>
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<p dir="auto">Techworks Pro Co.<br>
E: info<at>techworkspro<dot>com<br>
W: <a href="http://techworkspro.com" style="color: #999999;">http://techworkspro.com</a></p>
<p dir="auto">On 9 Oct 2022, at 13:46, Ethan Schoonover wrote:</p>
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<p dir="auto">Currently facing an issue: any build after 5918 crashes immediately at launch for me. 5918 runs fine.</p>
<p dir="auto">I’m assuming that something in my plists is crashing subsequent builds (but hey it could be something else).</p>
<p dir="auto">Is my only option a manual uninstall and rebuild? I’d like to avoid that but I’m at a loss for best steps otherwise.</p>
<p dir="auto">Best,<br>
Ethan Schoonover</p>
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