[MlMt] can send mail but new mail doesn't download into inbox

Robert Brenstein mailmate at learning-insights.eu
Wed Sep 30 15:20:12 EDT 2020


What you describe is a case when the account is taken offline in MM.  
Such a thing happened to me a couple times when one of my providers had 
problems for a while and MM could not connect. You can also take an 
account offline as a user, which I also did a few times.

If you go to the sources section, you can right-click on the account and 
the popup will have an option to take the account back online.

On 30 Sep 2020, at 20:40, Ken Pope wrote:

> I’m using MM 1.13.2 (5673) on Catalina 10.15.7.  Everything perfect 
> until a few hours ago when: (a) although I can send mail, new mail 
> doesn’t appear in my inbox; (b) my account (ken at kenpope.com) under 
> “sources” turned red, and all the boxes under it went from black 
> to light gray; & (c) although new mail doesn’t appear in the inbox, 
> it *does* appear under “sources” if I highlight the red source 
> account.
>
> Although MM is my main client, I have 4 others (Mail, GyazMail, 
> Airmail, & Postbox) that I use solely to download mail and provide 
> backups—the ken at kenpope.com continues to download and appear in 
> their inboxes.
>
> Any idea about what’s gone wrong and how I can fix it?
>
> Thanks for your help.
>
> Ken
>
>
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