[MlMt] error "Mailbox unexpectedly already exists"

Sam Hathaway list.mailmate at munkynet.org
Mon Oct 21 14:49:23 EDT 2019


Try unsubscribing from the mailbox in Edit IMAP Account > Edit 
Subscriptions maybe?

I’ve sometimes had luck getting mailboxes unstuck by unsubscribing, 
taking MlMt offline, back online, refreshing the IMAP folder list, etc.

Not sure if it’ll work in your case but it’s another knob to fiddle 
with.

On 21 Oct 2019, at 14:45, Shoshanna Green wrote:

> I'm still hoping someone can offer some suggestions for how to clear 
> this error? I can send and receive mail through MailMate just fine, 
> but the error message still appears every now and then.
>
> Thanks,
>
> Shoshanna Green
>
> On 14 Oct 2019, at 11:31, Shoshanna Green wrote:
>
>> I tried to clean up some of my Gmail labels in this account, and 
>> obviously messed something up, because  MailMate keeps popping up the 
>> following message:
>>
>> MailMate encountered the following error: “Mailbox unexpectedly 
>> already exists. Command: 'I6 CREATE "[Gmail]/Sent Mail"'.”.
>>
>> Mailbox: “[Gmail]/Sent Mail”.
>>
>>
>> with options of "retry", "take account offline," and "try again 
>> later." I've been clicking the latter.
>>
>> I tried going back to my Gmail "manage labels" page on the Web at 
>> mail.google.com and deleting the "[Gmail]/Sent Mail" label (which 
>> never has any messages in it anyway), but that doesn't stop the error 
>> message from appearing, and when I check, the label has reappeared in 
>> Gmail's Web access.
>>
>> When I look at the [Gmail]/Sent Mail mailbox for this account in 
>> MailMate, it's greyed out and marked "(failed)", and MailMate reports 
>> about 600 messages in it, even though Gmail looked at through Web 
>> access says the label has 0 messages.
>>
>> My other Gmail account also has a "[Gmail]/Sent Mail" mailbox in 
>> MailMate, but it's greyed out and marked "(offline)". I tried taking 
>> the "[Gmail]/Sent Mail" mailbox that's throwing an error offline as 
>> well, and the attempt failed with the same "mailbox unexpectedly 
>> already exists" error.
>>
>> The mailing list archive includes a message from Sherman Wilcox this 
>> past March who had the same problem, and Benny said "this was solved 
>> off list. It was related to the Archive mailbox somehow having become 
>> unsubscribed (client side) and MailMate did not handle this well." 
>> But MailMate's Archive mailbox for this account seems fine -- I don't 
>> use it and there's nothing in it, but it's not greyed out or offline 
>> or anything.
>>
>> Can anyone advise? I promise I'll never try to tidy up Gmail again...
>
>
> Shoshanna Green
> shoshannag at gmail.com
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