[MlMt] error "Mailbox unexpectedly already exists"

Shoshanna Green shoshannag at gmail.com
Mon Oct 21 14:45:53 EDT 2019


I'm still hoping someone can offer some suggestions for how to clear 
this error? I can send and receive mail through MailMate just fine, but 
the error message still appears every now and then.

Thanks,

Shoshanna Green

On 14 Oct 2019, at 11:31, Shoshanna Green wrote:

> I tried to clean up some of my Gmail labels in this account, and 
> obviously messed something up, because  MailMate keeps popping up the 
> following message:
>
> MailMate encountered the following error: “Mailbox unexpectedly 
> already exists. Command: 'I6 CREATE "[Gmail]/Sent Mail"'.”.
>
> Mailbox: “[Gmail]/Sent Mail”.
>
>
> with options of "retry", "take account offline," and "try again 
> later." I've been clicking the latter.
>
> I tried going back to my Gmail "manage labels" page on the Web at 
> mail.google.com and deleting the "[Gmail]/Sent Mail" label (which 
> never has any messages in it anyway), but that doesn't stop the error 
> message from appearing, and when I check, the label has reappeared in 
> Gmail's Web access.
>
> When I look at the [Gmail]/Sent Mail mailbox for this account in 
> MailMate, it's greyed out and marked "(failed)", and MailMate reports 
> about 600 messages in it, even though Gmail looked at through Web 
> access says the label has 0 messages.
>
> My other Gmail account also has a "[Gmail]/Sent Mail" mailbox in 
> MailMate, but it's greyed out and marked "(offline)". I tried taking 
> the "[Gmail]/Sent Mail" mailbox that's throwing an error offline as 
> well, and the attempt failed with the same "mailbox unexpectedly 
> already exists" error.
>
> The mailing list archive includes a message from Sherman Wilcox this 
> past March who had the same problem, and Benny said "this was solved 
> off list. It was related to the Archive mailbox somehow having become 
> unsubscribed (client side) and MailMate did not handle this well." But 
> MailMate's Archive mailbox for this account seems fine -- I don't use 
> it and there's nothing in it, but it's not greyed out or offline or 
> anything.
>
> Can anyone advise? I promise I'll never try to tidy up Gmail again...


Shoshanna Green
shoshannag at gmail.com


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