[MlMt] Links to email messages

Florian Heidenreich fheidenreich at gmail.com
Thu Jan 31 10:44:48 EST 2019

On 31 Jan 2019, at 16:37, John Cooper wrote:

> Florian Heidenreich wrote (at 2:23 on 31 Jan 2019):
>> I’m often keeping track of specific conversations by creating a 
>> link to a specific email in another program by dragging the email to 
>> this program.
> This is meant as a general question, and not something for Florian 
> alone to answer: would you describe a situation in which you use this 
> kind of link?

I’m a software developer and I often get emails from users describing 
feature requests or support issues. Some emails I can answer right away, 
others involve a little bit more work. Some others even cover issues 
that are not common to one person only, but mentioned by several people.

I keep a local system where I keep track of the emails regarding a 
specific topic that requires some action. I can give a descriptive title 
or some additional personal notes. Most of the time, it’s developing a 
new feature or resolving an issue and having the linked emails both as a 
references to the request/issue and a way to follow-up on those things 
once they’re resolved.

Maybe it’s a use case that’s very specific to me, but maybe not. I 
like that I don’t need to copy email contents or addresses and have a 
direct link into my mailbox.

Kind regards
— Florian

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