[MlMt] MM crashes sometimes

Benny Kjær Nielsen mailinglist at freron.com
Fri Apr 5 10:22:22 EDT 2019

On 3 Apr 2019, at 15:59, Michael Nietzold wrote:

> in the last days (i don't know exactly when it starts) i have 
> sometimes a MM crashing with the "Beachball Of Death"(TM) and i have 
> to kill it.

There's a known (unresolved) issue where MailMate hangs after a period 
of display sleep. In that case I'd like you to also try using the latest 
test release: Hold down ⌥ when clicking “Check Now” in the 
Software Update preferences pane.

> i don't see when it exactly crashed. most times i think after i 
> clicked a link and i come back from chrome to MM - then MM not 
> responds.
> how can i help with logfiles? crashreports?

Make sure you have enabled sending crash reports with the setting in the 
General preferences pane. Preferably with a contact email address.

With respect to hanging then additional details can be sent using 
“Help ▸ Send Feedback”. In particular, Activity Monitor, or the 
following Terminal command can be used to generate a sample file:

     sample MailMate 10 | ~/Desktop/sample_mailmate.txt

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