[MlMt] MM crashes sometimes

Lipman, Barton L blipman at bu.edu
Wed Apr 3 10:16:20 EDT 2019


Ditto.

On 3 Apr 2019, at 9:59, Michael Nietzold wrote:

> in the last days (i don't know exactly when it starts) i have 
> sometimes a MM crashing with the "Beachball Of Death"(TM) and i have 
> to kill it.
>
> i don't see when it exactly crashed. most times i think after i 
> clicked a link and i come back from chrome to MM - then MM not 
> responds.
>
> how can i help with logfiles? crashreports?
>
>
>
> i found around the time of the crash this in Konsole (i removed 
> uuid's):
>
> Mac Analyze:
>
> com.apple.message.domain: com.apple.crashreporter.writereport.hang
> com.apple.message.signature: MailMate
> com.apple.message.signature2: UNBUNDLED ||| 1.12.4 (5623) ((null))
> com.apple.message.signature3: hang
> com.apple.message.result: noop
> com.apple.message.summarize: YES
> SenderMachUUID: xxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxx
>
>
> Systemreports:
>
> Command:         MailMate
> Path:            /Applications/MailMate.app/Contents/MacOS/MailMate
> Identifier:      com.freron.MailMate
> Process:         MailMate [50516]
> Path:            /Applications/MailMate.app/Contents/MacOS/MailMate
>         30  signal_handler_thread(void*) + 111 (MailMate + 607363) 
> [0x10cb10483] 58-87
>            0x10ca7c000 -        0x10cc13fff  com.freron.MailMate 
> 1.12.4 (5623)          <xxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxx>  
> /Applications/MailMate.app/Contents/MacOS/MailMate
>            0x10d578000 -        0x10d5d9fff  OakProtocols.dylib (0)    
>                  <xxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxx>  
> /Applications/MailMate.app/Contents/Frameworks/OakProtocols.dylib
>            0x10d691000 -        0x10d6bafff  OakUtilities.dylib (0)    
>                  <xxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxx>  
> /Applications/MailMate.app/Contents/Frameworks/OakUtilities.dylib
> Responsible:     MailMate [50516]
>
>
> in user reports i see some MM logs but not from today, only some days 
> before....
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