[MlMt] MM crashes sometimes

Michael Nietzold lists.freron.com at nietzold.com
Fri Apr 5 11:04:39 EDT 2019

On 5 Apr 2019, at 16:22, Benny Kjær Nielsen wrote:

> On 3 Apr 2019, at 15:59, Michael Nietzold wrote:
>> in the last days (i don't know exactly when it starts) i have 
>> sometimes a MM crashing with the "Beachball Of Death"(TM) and i have 
>> to kill it.
> There's a known (unresolved) issue where MailMate hangs after a period 
> of display sleep. In that case I'd like you to also try using the 
> latest test release: Hold down ⌥ when clicking “Check Now” in 
> the Software Update preferences pane.

ok updated

>> i don't see when it exactly crashed. most times i think after i 
>> clicked a link and i come back from chrome to MM - then MM not 
>> responds.
>> how can i help with logfiles? crashreports?
> Make sure you have enabled sending crash reports with the setting in 
> the General preferences pane. Preferably with a contact email address.

yes - it is checked with email adress, but i never get the question to 
send a crash report ...

> With respect to hanging then additional details can be sent using 
> “Help ▸ Send Feedback”. In particular, Activity Monitor, or the 
> following Terminal command can be used to generate a sample file:
>     sample MailMate 10 | ~/Desktop/sample_mailmate.txt

when i should do this? after when it crashed and hang?

> -- 
> Benny
> https://freron.com/become_a_mailmate_patron/

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