[MlMt] Timing out when sending messages over VPN

[Evan Kline]

It doesn’t always happen for this account - some messages go through 
fine. I’ll see if I can catch a successful and failed message in the 
log.

Evan

On 23 Mar 2017, at 16:05, mailmate-request at lists.freron.com wrote:

> Date: Thu, 23 Mar 2017 15:14:57 +0100
> From: "Benny Kjær Nielsen" <mailinglist at freron.com>
> To: "MailMate Users" <mailmate at lists.freron.com>
> Subject: Re: [MlMt] Timing out when sending messages over VPN
> Message-ID: <3E241B68-C6F7-4122-BDF8-BCED989727E6 at freron.com>
> Content-Type: text/plain; charset="utf-8"; Format="flowed"
>
> On 20 Mar 2017, at 17:56, Evan Kline wrote:
>
>> When I try to send messages while traveling and connected to a VPN, I
>> frequently get “Connection error (Operation Timed Out)” messages.
>>
>> I went into Terminal and made a change based on this thread:
>>
>> https://freron.lighthouseapp.com/projects/58672/tickets/1189-mailmate-not-sending-changes-to-server
>>
>> The command I entered was this:
>>
>> defaults write com.freron.MailMate MmMinimumConnectionTimeout 
>> -integer
>> 100
>>
>> Unfortunately, I’m still getting timeouts. Any other suggestions?
>> It’s painful switching back to using Mail when I’m traveling. My
>> account is an Office 365 account, connecting via IMAP.
>
> Sounds like the timeout length is not the problem. Maybe it can never
> send messages when you are connected using VPN.
>
> Unless “frequently” means that this does not always happen for 
> this
> account?
>
>> (My apologies if this has already been sent to the list - I tried
>> sending it over VPN a few days ago, and don’t think it went
>> through).
>
> That does appear to be the case.
>
> You can create logs for me like this:
>
> * Open the Activity Viewer (⌥⌘0).
> * Wait for an unexpected timeout to have occurred (and maybe also a
> successfully sent message if this is not a persistent issue).
> * Use “Help ▸ Send Server Logs”.
>
> Thanks in advance!
>
> -- 
> Benny