[MlMt] Invisible messages

Alain Israel aisrael at pasteur.fr
Fri Sep 23 04:47:24 EDT 2016


Incidently, there is no french localization of Mailmate (nor any other 
language as far as I know). This may deter some potential users, but I 
understand the amount of work required to adapt the program, amount that 
will be more usefully used by Benny to improve Mailmate.
Alain

On 22 Sep 2016, at 21:23, Bill Cole wrote:

> On 22 Sep 2016, at 4:28, Jean-Pierre Gattuso wrote:
>
>> Yesterday, at home, I moved messages to an “archive” folder on my 
>> IMAP account. Today, at work, these messages are not displayed in the 
>> same “archive” folder by MailMate but are displayed on the web 
>> mail. How can I get these messages on my work version of Mailmate? I 
>> use Version 1.9.5 (5263) on OSX 10.11.6.
>
> [Note: the names/labels of various commands and UI components used 
> below are the English ones. If you are using a French localization of 
> MailMate you will need to translate them, as your command of English 
> is clearly MUCH better than my trivial knowledge of French]
>
> I'm not certain what the source of the problem is, but there are 3 
> things that I can think of that could cause this:
>
> 1. The "archive" folder is not synchronized on your work machine. You 
> can either find it in the folder hierarchy of the IMAP account in the 
> Sources section of the MailMate mailbox list and synchronize it 
> specifically (in the contextual menu or under the regular Mailbox 
> menu)  or use the menu File->Synchronize->All Sources to synchronize 
> everything. If it fails to get synchronized regularly, the root cause 
> could be that it is be set to synchronize only manually, which you can 
> fix by selecting it and using the "Synchronization Schedule" submenu 
> of the Mailbox or contextual menu.
>
> 2. The "archive" folder is not understood by MailMate on your work 
> machine to be THE Archive folder (a single special-purpose folder) for 
> that account, and you are looking at the Archive->AccountName folder 
> in the Mailboxes section of MailMate's  mailbox list, which is some 
> other folder in that account. To tell MailMate that a specific IMAP 
> folder should be treated as one of the 5 special-purpose folders 
> recognized by MailMate, select the folder in the Sources section of 
> the mailbox list and use the Mailbox Type submenu of the contextual or 
> Mailbox menu.
>
> 3. You are not subscribed to the "archive" folder on your work 
> machine. Select the account in the Sources section of the MailMate 
> mailbox list and use the "Edit IMAP Account" option from the 
> contextual or Mailbox menu to open the IMAP Account Settings window. 
> In the center section of that window there is an "Edit 
> Subscriptions..." button that opens a panel listing all of the folders 
> in the IMAP account and their subscription states, both in the 
> server's subscription list and in MailMate's own internal list that 
> governs which folders you actually see (and which get synchronized) in 
> the Sources section of the MailMate mailbox list. This seems to me to 
> be an unlikely cause, since an unsubscribed folder would not be 
> missing messages, it would be be entirely absent.
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