[MlMt] Urgent: inbox discrepancy

[Howard Wettstein]

Tried to do it, but probably didn’t do it right. When I expand and 
then take offline, does this pertain to the two sources at the top: 
Ucr/Google, and [Gmail] ?? Or just to the actual folders and 
sub-folders?


On 12 May 2016, at 2:58, Benny Kjær Nielsen wrote:

> On 11 May 2016, at 22:43, Howard Wettstein wrote:
>
>> Benny, Thanks for your attention to this. I did check; found a 
>> message in the Inbox of Apple Mail. I had previously moved it to a 
>> folder using Mailmate.
>
> The logs show that there really is 138 messages in the INBOX. This 
> means the problem is likely to be MailMate (since it only shows you 5 
> messages).
>
>> and I checked and found it in the right folder.
>
> I assume you checked in MailMate. If you enable the UID column (View 
> ▸ Columns) then I would expect that this message has no UID. This 
> means that the move has not been completed (synchronized with the 
> server).
>
>> So Mailmate moved it properly.
>
> Not really :( We need to figure out why MailMate does not complete the 
> move. I can see that Gmail throttles your traffic. This indicates some 
> kind of looping behavior — maybe related to a very large number of 
> mailboxes. It also means that you have persistent spinners in the 
> mailbox list.
>
> I suggest you take most of your mailboxes offline in the account 
> (again to simplify the issue). Hold down ⌥ when you expand the Gmail 
> account under SOURCES to expand the entire hierarchy. Then use ⇧ to 
> select all of the mailboxes in the account and then use “Mailbox ▸ 
> Take Offline”. Finally, take the INBOX online and maybe the 
> destination mailbox of the moved message. Then wait to see if this 
> synchronizes (spinners stop and the message gets a UID).
>
> Oh, and don't send your logs to the list. They could contain sensitive 
> data (mailbox names, email addresses, etc.).
>
> I hope this wasn't too unclear.
>
> -- 
> Benny
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