[MlMt] frequent crashes and freezes, + earlier keyboard lag

Benny Kjær Nielsen mailinglist at freron.com
Mon Mar 28 08:22:55 EDT 2016


On 24 Mar 2016, at 3:07, Ted Byfield wrote:

Sorry about the late response on this one.

> I've been seeing a rising tide of unexpected quits and freezes (as in, 
> spinning rainbow pizzas of death). The first sign of this was 
> unexpected quits that happened when I tried to edit replies in 
> GPG-encrypted conversations, but since then the problems have become 
> much more common -- roughly 1 out of 3 times I interact with Mailmate 
> at all, including something as simple as pulling clicking on a menubar 
> counter.
>
> From time immemorial the generic advice for fixing this kind of 
> problem for any app(lication) was: reinstall it! But I use Mailmate to 
> check several accounts, so I'd really like to keep the amount of work 
> involved to a bare minimum. Is there a clear set of steps I should 
> follow to try to solve this problem?
>
> One possible clue: for a long time before these crashes/freezes 
> started happening, I was seeing keyboard lag problems -- sometimes a 
> periodic lag of a second or two while I'm typing a message.

This does sound like it could be OpenPGP related. Have you tried 
disabling it (in the Security preferences pane) to see if this changes 
the behavior of MailMate?

I'll need more data to tell you more. When it hangs then you can run 
this Terminal command to create a log file (or use Activity Monitor):

	sample MailMate 5 -f ~/Desktop/sample_mailmate.txt

Oh, I just took a look at some crash reports from you (I believe). They 
indicate a problem with a progress indicator. This makes me think that 
the problem is somehow related to the spinners in the mailbox list. 
Maybe that rings a bell? (Maybe some other suspicious behavior related 
to this.)

You can send me the sample off list and then we'll take it from there.

-- 
Benny
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