[MlMt] mailmate randomly changes the sender address

[Alberto Caporro]

Hi David,

I've just sent Benny an email related to a different issue with sender
address selection; I'll forward him this one too, if he doesn't jump in.

Thanks,
Alberto



On Mon, Apr 15, 2013 at 11:34 AM, David Levy <entropydave at mac.com> wrote:

> Hi
>
> I agree that the behaviour you are describing is problematic.  As you say
> in your #2, MailMate should learn the correct sending account for your
> address.
>
> (The heuristic about matching domains is a clever one and desirable, but I
> do not believe it is part of the existing functionality.)
>
> Your experience is contrary to mine and what I believe is the correct
> functionality in MailMate.  In short, it seems like a bug and you should
> file it as such with Benny if he does not jump in on this thread.  I am
> sure he would like to figure out why it is not working for you.
>
> Good luck.
>
> David.
>
>
>
>
> On 15 Apr 2013, at 10:30, Alberto Caporro wrote:
>
>  Hi David,
>>
>> my usage pattern is quite simple and repeatable.
>>
>> I have six email address configured in MailMate; one of them has two
>> aliases, which brings the total of possible "From" address to eight; my
>> work address has the domain "@consulthink.it", my main (in term of usage)
>> personal one is a "gmail.com".
>>
>> If I write an email to one of my colleagues, as soon as I input his
>> address
>> (xxx at consulthink.it) the "From" address is switched to my gmail account;
>> I
>> can change it back to the "consulthink.it" address, but the next time I
>> write an email to the same person it happens again.
>>
>> There are at least three anomalous behaviours here:
>>
>> 1. When I write an email, the reasonable beahviour should be to use, as
>>
>> the sender address, one with the same domain, if available; if not some
>> kind of heuristic should be applied.
>> 2. If the algorithm is supposed to learn, why am I seeing the same
>> behaviour again and again?
>> 3. Why does this happen only with some of the recipients? I can send
>>
>> emails to other colleagues (same domain) and the sender address is the
>> right one.
>>
>> This has been happening since the first time I've used MM, and is still
>> happening right now; I've also tried removing my accounts, wiping my
>> configuration and starting again from scratch, with no apparent change.
>>
>> Cheers,
>> Alberto
>>
>>
>>
>> On Mon, Apr 15, 2013 at 7:16 AM, David Levy <entropydave at mac.com> wrote:
>>
>>  Hi Tom
>>>
>>> So far as I know, there is no way to disable this feature.  There is
>>> almost certainly a way to reset your past usage history.  Benny (the
>>> author) will know.
>>>
>>> I have not encountered any behaviour like you describe.  There is nothing
>>> random about the behaviour for me.  I have five accounts and several of
>>> those have aliases, so I could send from any of about 10 addresses.
>>>
>>> When I create a message, the sending ID is initially set to the account
>>> currently selected in the message viewer, e.g. if a message in account A
>>> is
>>> selected, then the ID of my new message is set to A.
>>>
>>> The first address I type determines my sending ID after that, so if I
>>> type
>>> in an address I have most recently sent to using account B, my sending ID
>>> is changed to B.  Subsequent addresses do not change this, unless I
>>> delete
>>> the first and type a new one.
>>>
>>> So far, nothing random.
>>>
>>> If I now wish to send to this person that I most recently wrote to from
>>> account B, using account C, I can do that by selecting from the the
>>> pop-up
>>> at the top of the composer window (or use ctrl-cmd-i which is what I use
>>> to
>>> select addresses).  Then the message is sent from account C.  So far, not
>>> random.
>>>
>>> I do not know why you have four accounts, but I do because two are for
>>> distinct jobs I do, one is my main address for most communication with
>>> the
>>> outside world and one is for friends and family.  I find this feature
>>> super
>>> useful, indeed it is one of the most winning features of MailMate.  95%
>>> of
>>> the time or more, I only want to email work colleagues from my work
>>> addresses and my friends and family from the account for that.  MailMate
>>> makes that happen now with almost zero intervention and no need to
>>> remember
>>> to check from which account I am sending.
>>>
>>> You say that the addresses change without asking.  That is not my
>>> experience.  My experience is that it is deterministic along the lines
>>> above.  Maybe Benny can suggest a way to reset your history and that will
>>> help.  However, if you are fairly consistent, the patterns should quickly
>>> stabilise.
>>>
>>> That said, to emphasise, if you change the sending ID in the composer
>>> *after* you have put in your first destination address, MailMate will
>>> behave just like Mail and other email apps.  It will not change the
>>> sending
>>> account.
>>>
>>> David.
>>>
>>>
>>> On 15 Apr 2013, at 0:26, Tom wrote:
>>>
>>> Hi David,
>>>
>>>> I'm pasting my original message below, to keep the thread organized.
>>>>
>>>> I am not meddling with address patterns and the Regex feature.
>>>> It just changes the addresses without asking.
>>>>
>>>> I actually don't see how this could be useful.
>>>> I want to be the only one to choose what address a mail should be sent
>>>> from.
>>>>
>>>> Even if some day I decide to use the "personal" address to write to a
>>>> person who
>>>> I've alway contacted using the "work" address, I should be free to do
>>>> so.
>>>> No automatic address switching.
>>>>
>>>> Is there any way to disable it?
>>>>
>>>> Thank you for your feedback,
>>>> Tom
>>>>
>>>>
>>>>
>>>> On 14/apr/2013, 08:27, David Levy <entropydave at mac.com>:
>>>>
>>>> On 13 Apr 2013, at 19:15, Alberto Caporro wrote:
>>>>
>>>>>
>>>>> in my experience MM change the "From" address when you add a recipient;
>>>>>
>>>>>> depending on your previous usage pattern it decides which address to
>>>>>> use.
>>>>>>
>>>>>> I've still not been able to get a reasonable behaviour for this
>>>>>> function;
>>>>>> no matter whatever I've tried, wrong address still are selected for
>>>>>> outgoing emails.
>>>>>>
>>>>>> Furthermore, it seems to interact in a very nasty way with the
>>>>>> "Address
>>>>>> pattern" feature, if activated; I'm going to submit a bug report to
>>>>>> Benny
>>>>>> as soon as I find a few minutes to collect the relevant screenshots.
>>>>>>
>>>>>>
>>>>>
>>>>  I am surprised to hear you say this.  In my experience this
>>>>> functionality, which I believe is unique to MailMate, works
>>>>> exceptionally
>>>>> well for me.  I have avoided having to change my sending identity
>>>>> hundreds,
>>>>> maybe thousands of times, because of this.  It has also saved me from
>>>>> sending from the wrong address many, many times.  I wonder in what way
>>>>> it
>>>>> is producing the wrong results?
>>>>>
>>>>> Perhaps you have unusual addressing patterns, which is why I ask.
>>>>>  Maybe
>>>>> you're doing something I should be doing.
>>>>>
>>>>> I am not familiar, I think, with the "address pattern" feature, so
>>>>> cannot comment.
>>>>>
>>>>> David.
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>>>>> >
>>>>>
>>>>>
>>>>
>>>> Original message:
>>>>
>>>> Hi, I'm a new user.
>>>> So far everything is great except for a no-go problem: Mailmate randomly
>>>> changes the sender address of my messages.
>>>>
>>>> I've set it up with 4 mail boxes:
>>>> - yahoo
>>>> - gmail
>>>> - personal IMAP account (domain A)
>>>> - personal IMAP account (domain B)
>>>>
>>>> Quite often, when I send a message using one specific address in the
>>>> "FROM" field (and now I triple check every time), Mailmate decides to
>>>> change it with another one and sends the message with from the wrong
>>>> mailbox.
>>>> I've already verified that this is not a local problem (e.g. mixed
>>>> labels
>>>> in the GUI): these "swaps" appear on the remote IMAP directories as
>>>> well.
>>>>
>>>> Is it some sort of hidden option I haven't noticed? Am I doing something
>>>> wrong?
>>>> Can it be fixed?
>>>>
>>>> Thank you for your help.
>>>> All the best,
>>>> Tom___________________________****____________________
>>>>
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>>>>
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