[MlMt] mailmate randomly changes the sender address

[David Levy]

Hi

I agree that the behaviour you are describing is problematic.  As you 
say in your #2, MailMate should learn the correct sending account for 
your address.

(The heuristic about matching domains is a clever one and desirable, but 
I do not believe it is part of the existing functionality.)

Your experience is contrary to mine and what I believe is the correct 
functionality in MailMate.  In short, it seems like a bug and you should 
file it as such with Benny if he does not jump in on this thread.  I am 
sure he would like to figure out why it is not working for you.

Good luck.

David.



On 15 Apr 2013, at 10:30, Alberto Caporro wrote:

> Hi David,
>
> my usage pattern is quite simple and repeatable.
>
> I have six email address configured in MailMate; one of them has two
> aliases, which brings the total of possible "From" address to eight; 
> my
> work address has the domain "@consulthink.it", my main (in term of 
> usage)
> personal one is a "gmail.com".
>
> If I write an email to one of my colleagues, as soon as I input his 
> address
> (xxx at consulthink.it) the "From" address is switched to my gmail 
> account; I
> can change it back to the "consulthink.it" address, but the next time 
> I
> write an email to the same person it happens again.
>
> There are at least three anomalous behaviours here:
>
> 1. When I write an email, the reasonable beahviour should be to use, 
> as
> the sender address, one with the same domain, if available; if not 
> some
> kind of heuristic should be applied.
> 2. If the algorithm is supposed to learn, why am I seeing the same
> behaviour again and again?
> 3. Why does this happen only with some of the recipients? I can send
> emails to other colleagues (same domain) and the sender address is the
> right one.
>
> This has been happening since the first time I've used MM, and is 
> still
> happening right now; I've also tried removing my accounts, wiping my
> configuration and starting again from scratch, with no apparent 
> change.
>
> Cheers,
> Alberto
>
>
>
> On Mon, Apr 15, 2013 at 7:16 AM, David Levy <entropydave at mac.com> 
> wrote:
>
>> Hi Tom
>>
>> So far as I know, there is no way to disable this feature.  There is
>> almost certainly a way to reset your past usage history.  Benny (the
>> author) will know.
>>
>> I have not encountered any behaviour like you describe.  There is 
>> nothing
>> random about the behaviour for me.  I have five accounts and several 
>> of
>> those have aliases, so I could send from any of about 10 addresses.
>>
>> When I create a message, the sending ID is initially set to the 
>> account
>> currently selected in the message viewer, e.g. if a message in 
>> account A is
>> selected, then the ID of my new message is set to A.
>>
>> The first address I type determines my sending ID after that, so if I 
>> type
>> in an address I have most recently sent to using account B, my 
>> sending ID
>> is changed to B.  Subsequent addresses do not change this, unless I 
>> delete
>> the first and type a new one.
>>
>> So far, nothing random.
>>
>> If I now wish to send to this person that I most recently wrote to 
>> from
>> account B, using account C, I can do that by selecting from the the 
>> pop-up
>> at the top of the composer window (or use ctrl-cmd-i which is what I 
>> use to
>> select addresses).  Then the message is sent from account C.  So far, 
>> not
>> random.
>>
>> I do not know why you have four accounts, but I do because two are 
>> for
>> distinct jobs I do, one is my main address for most communication 
>> with the
>> outside world and one is for friends and family.  I find this feature 
>> super
>> useful, indeed it is one of the most winning features of MailMate.  
>> 95% of
>> the time or more, I only want to email work colleagues from my work
>> addresses and my friends and family from the account for that.  
>> MailMate
>> makes that happen now with almost zero intervention and no need to 
>> remember
>> to check from which account I am sending.
>>
>> You say that the addresses change without asking.  That is not my
>> experience.  My experience is that it is deterministic along the 
>> lines
>> above.  Maybe Benny can suggest a way to reset your history and that 
>> will
>> help.  However, if you are fairly consistent, the patterns should 
>> quickly
>> stabilise.
>>
>> That said, to emphasise, if you change the sending ID in the composer
>> *after* you have put in your first destination address, MailMate will
>> behave just like Mail and other email apps.  It will not change the 
>> sending
>> account.
>>
>> David.
>>
>>
>> On 15 Apr 2013, at 0:26, Tom wrote:
>>
>> Hi David,
>>> I'm pasting my original message below, to keep the thread organized.
>>>
>>> I am not meddling with address patterns and the Regex feature.
>>> It just changes the addresses without asking.
>>>
>>> I actually don't see how this could be useful.
>>> I want to be the only one to choose what address a mail should be 
>>> sent
>>> from.
>>>
>>> Even if some day I decide to use the "personal" address to write to 
>>> a
>>> person who
>>> I've alway contacted using the "work" address, I should be free to 
>>> do so.
>>> No automatic address switching.
>>>
>>> Is there any way to disable it?
>>>
>>> Thank you for your feedback,
>>> Tom
>>>
>>>
>>>
>>> On 14/apr/2013, 08:27, David Levy <entropydave at mac.com>:
>>>
>>> On 13 Apr 2013, at 19:15, Alberto Caporro wrote:
>>>>
>>>> in my experience MM change the "From" address when you add a 
>>>> recipient;
>>>>> depending on your previous usage pattern it decides which address 
>>>>> to
>>>>> use.
>>>>>
>>>>> I've still not been able to get a reasonable behaviour for this
>>>>> function;
>>>>> no matter whatever I've tried, wrong address still are selected 
>>>>> for
>>>>> outgoing emails.
>>>>>
>>>>> Furthermore, it seems to interact in a very nasty way with the 
>>>>> "Address
>>>>> pattern" feature, if activated; I'm going to submit a bug report 
>>>>> to
>>>>> Benny
>>>>> as soon as I find a few minutes to collect the relevant 
>>>>> screenshots.
>>>>>
>>>>
>>>
>>>> I am surprised to hear you say this.  In my experience this
>>>> functionality, which I believe is unique to MailMate, works 
>>>> exceptionally
>>>> well for me.  I have avoided having to change my sending identity 
>>>> hundreds,
>>>> maybe thousands of times, because of this.  It has also saved me 
>>>> from
>>>> sending from the wrong address many, many times.  I wonder in what 
>>>> way it
>>>> is producing the wrong results?
>>>>
>>>> Perhaps you have unusual addressing patterns, which is why I ask.  
>>>> Maybe
>>>> you're doing something I should be doing.
>>>>
>>>> I am not familiar, I think, with the "address pattern" feature, so
>>>> cannot comment.
>>>>
>>>> David.
>>>> ______________________________**_________________
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>>>>
>>>
>>>
>>> Original message:
>>>
>>> Hi, I'm a new user.
>>> So far everything is great except for a no-go problem: Mailmate 
>>> randomly
>>> changes the sender address of my messages.
>>>
>>> I've set it up with 4 mail boxes:
>>> - yahoo
>>> - gmail
>>> - personal IMAP account (domain A)
>>> - personal IMAP account (domain B)
>>>
>>> Quite often, when I send a message using one specific address in the
>>> "FROM" field (and now I triple check every time), Mailmate decides 
>>> to
>>> change it with another one and sends the message with from the wrong
>>> mailbox.
>>> I've already verified that this is not a local problem (e.g. mixed 
>>> labels
>>> in the GUI): these "swaps" appear on the remote IMAP directories as 
>>> well.
>>>
>>> Is it some sort of hidden option I haven't noticed? Am I doing 
>>> something
>>> wrong?
>>> Can it be fixed?
>>>
>>> Thank you for your help.
>>> All the best,
>>> Tom___________________________**____________________
>>>
>>> mailmate mailing list
>>> mailmate at lists.freron.com
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>>>
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