[MlMt] mailmate randomly changes the sender address

[Alberto Caporro]

Hi David,

my usage pattern is quite simple and repeatable.

I have six email address configured in MailMate; one of them has two
aliases, which brings the total of possible "From" address to eight; my
work address has the domain "@consulthink.it", my main (in term of usage)
personal one is a "gmail.com".

If I write an email to one of my colleagues, as soon as I input his address
(xxx at consulthink.it) the "From" address is switched to my gmail account; I
can change it back to the "consulthink.it" address, but the next time I
write an email to the same person it happens again.

There are at least three anomalous behaviours here:

   1. When I write an email, the reasonable beahviour should be to use, as
   the sender address, one with the same domain, if available; if not some
   kind of heuristic should be applied.
   2. If the algorithm is supposed to learn, why am I seeing the same
   behaviour again and again?
   3. Why does this happen only with some of the recipients? I can send
   emails to other colleagues (same domain) and the sender address is the
   right one.

This has been happening since the first time I've used MM, and is still
happening right now; I've also tried removing my accounts, wiping my
configuration and starting again from scratch, with no apparent change.

Cheers,
Alberto



On Mon, Apr 15, 2013 at 7:16 AM, David Levy <entropydave at mac.com> wrote:

> Hi Tom
>
> So far as I know, there is no way to disable this feature.  There is
> almost certainly a way to reset your past usage history.  Benny (the
> author) will know.
>
> I have not encountered any behaviour like you describe.  There is nothing
> random about the behaviour for me.  I have five accounts and several of
> those have aliases, so I could send from any of about 10 addresses.
>
> When I create a message, the sending ID is initially set to the account
> currently selected in the message viewer, e.g. if a message in account A is
> selected, then the ID of my new message is set to A.
>
> The first address I type determines my sending ID after that, so if I type
> in an address I have most recently sent to using account B, my sending ID
> is changed to B.  Subsequent addresses do not change this, unless I delete
> the first and type a new one.
>
> So far, nothing random.
>
> If I now wish to send to this person that I most recently wrote to from
> account B, using account C, I can do that by selecting from the the pop-up
> at the top of the composer window (or use ctrl-cmd-i which is what I use to
> select addresses).  Then the message is sent from account C.  So far, not
> random.
>
> I do not know why you have four accounts, but I do because two are for
> distinct jobs I do, one is my main address for most communication with the
> outside world and one is for friends and family.  I find this feature super
> useful, indeed it is one of the most winning features of MailMate.  95% of
> the time or more, I only want to email work colleagues from my work
> addresses and my friends and family from the account for that.  MailMate
> makes that happen now with almost zero intervention and no need to remember
> to check from which account I am sending.
>
> You say that the addresses change without asking.  That is not my
> experience.  My experience is that it is deterministic along the lines
> above.  Maybe Benny can suggest a way to reset your history and that will
> help.  However, if you are fairly consistent, the patterns should quickly
> stabilise.
>
> That said, to emphasise, if you change the sending ID in the composer
> *after* you have put in your first destination address, MailMate will
> behave just like Mail and other email apps.  It will not change the sending
> account.
>
> David.
>
>
> On 15 Apr 2013, at 0:26, Tom wrote:
>
>  Hi David,
>> I'm pasting my original message below, to keep the thread organized.
>>
>> I am not meddling with address patterns and the Regex feature.
>> It just changes the addresses without asking.
>>
>> I actually don't see how this could be useful.
>> I want to be the only one to choose what address a mail should be sent
>> from.
>>
>> Even if some day I decide to use the "personal" address to write to a
>> person who
>> I've alway contacted using the "work" address, I should be free to do so.
>> No automatic address switching.
>>
>> Is there any way to disable it?
>>
>> Thank you for your feedback,
>> Tom
>>
>>
>>
>> On 14/apr/2013, 08:27, David Levy <entropydave at mac.com>:
>>
>>  On 13 Apr 2013, at 19:15, Alberto Caporro wrote:
>>>
>>>  in my experience MM change the "From" address when you add a recipient;
>>>> depending on your previous usage pattern it decides which address to
>>>> use.
>>>>
>>>> I've still not been able to get a reasonable behaviour for this
>>>> function;
>>>> no matter whatever I've tried, wrong address still are selected for
>>>> outgoing emails.
>>>>
>>>> Furthermore, it seems to interact in a very nasty way with the "Address
>>>> pattern" feature, if activated; I'm going to submit a bug report to
>>>> Benny
>>>> as soon as I find a few minutes to collect the relevant screenshots.
>>>>
>>>
>>
>>> I am surprised to hear you say this.  In my experience this
>>> functionality, which I believe is unique to MailMate, works exceptionally
>>> well for me.  I have avoided having to change my sending identity hundreds,
>>> maybe thousands of times, because of this.  It has also saved me from
>>> sending from the wrong address many, many times.  I wonder in what way it
>>> is producing the wrong results?
>>>
>>> Perhaps you have unusual addressing patterns, which is why I ask.  Maybe
>>> you're doing something I should be doing.
>>>
>>> I am not familiar, I think, with the "address pattern" feature, so
>>> cannot comment.
>>>
>>> David.
>>> ______________________________**_________________
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>>>
>>
>>
>> Original message:
>>
>> Hi, I'm a new user.
>> So far everything is great except for a no-go problem: Mailmate randomly
>> changes the sender address of my messages.
>>
>> I've set it up with 4 mail boxes:
>> - yahoo
>> - gmail
>> - personal IMAP account (domain A)
>> - personal IMAP account (domain B)
>>
>> Quite often, when I send a message using one specific address in the
>> "FROM" field (and now I triple check every time), Mailmate decides to
>> change it with another one and sends the message with from the wrong
>> mailbox.
>> I've already verified that this is not a local problem (e.g. mixed labels
>> in the GUI): these "swaps" appear on the remote IMAP directories as well.
>>
>> Is it some sort of hidden option I haven't noticed? Am I doing something
>> wrong?
>> Can it be fixed?
>>
>> Thank you for your help.
>> All the best,
>> Tom___________________________**____________________
>>
>> mailmate mailing list
>> mailmate at lists.freron.com
>> http://lists.freron.com/**listinfo/mailmate<http://lists.freron.com/listinfo/mailmate>
>>
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