[MlMt] server is lost; disconnects; fails

[ARC MM]

Hi Tracy,

What version are you using ? If you are not on r6292, I recommend to 
move to this release.

Have you checked the logs in the activity viewer ?
- disconnect your computer from the network/wifi
- laugh MM
- open the activity viewer window (! Don’t close it)
- connect your computer to the network/wifi
- let mail mail connect
- check the logs in the activity viewer
- more detailled logs can be found here:
	• Help > Send Serverlogs contains an attachment with the logs, you 
can download and analyse them


Other suggestion:
- disconnect your computer from the network/wifi
- launch MM
- take all accounts offline
- connect your computer to the network/wifi
- synchronise/take online account per account, take enough time so that 
the account is really synchronised

It is possible that one account “breaks” the connection

Hope this helps

Regards


Marc



ARC - your Apple service partner

On 19 May 2026, at 19:03, Tracy Kent Valleau wrote:

> Hello
> Been using MM for a decade now without issue. Same server (dreamhost) 
> same address etc. In the past few weeks, launching MM fails to connect 
> to the server, and stay connected. I get a connection, and 20 seconds 
> later, a disconnect and spinning pinwheels. Everything is listed as 
> (unavailable). I cannot add or delete mailboxes. If I wait a while, 
> the connection will come back, and MM will download my email... and 
> then it disconnects again.
>
> Furthermore, if I switch to Apple Mail (on the same computer), 
> everything runs perfectly. No disconnects, no pauses, no drops. Yes, 
> of course I have checked all the settings.
>
> What would cause MM to struggle to stay connected, while Mail has no 
> problems at all?
>
> T Valleau
> _______________________________________________
> mailmate mailing list
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