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<p dir="auto" style="margin: 1.12em 0;">Hi Tracy,</p>
<p dir="auto" style="margin: 1.12em 0;">What version are you using ? If you are not on r6292, I recommend to move to this release.</p>
<p dir="auto" style="margin: 1.12em 0;">Have you checked the logs in the activity viewer ?</p>
<ul>
<li>disconnect your computer from the network/wifi</li>
<li>laugh MM</li>
<li>open the activity viewer window (! Don’t close it)</li>
<li>connect your computer to the network/wifi</li>
<li>let mail mail connect</li>
<li>check the logs in the activity viewer</li>
<li>more detailled logs can be found here:<br>
• Help > Send Serverlogs contains an attachment with the logs, you can download and analyse them</li>
</ul>
<p dir="auto" style="margin: 1.12em 0;">Other suggestion:</p>
<ul>
<li>disconnect your computer from the network/wifi</li>
<li>launch MM</li>
<li>take all accounts offline</li>
<li>connect your computer to the network/wifi</li>
<li>synchronise/take online account per account, take enough time so that the account is really synchronised</li>
</ul>
<p dir="auto" style="margin: 1.12em 0;">It is possible that one account “breaks” the connection</p>
<p dir="auto" style="margin: 1.12em 0;">Hope this helps</p>
<p dir="auto" style="margin: 1.12em 0;">Regards</p>
<p dir="auto" style="margin: 1.12em 0;">Marc</p>
<p dir="auto" style="margin: 1.12em 0;"></p></div><div id="34995E09-12D5-458C-8474-7D90E66479EA"><br>
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<td width="400px"><strong>ARC - your Apple Authorised Service partner</strong></td>
<td width="200px">H.D. Saviolaan 8</td>
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<td><a href="mailto:info@arcict.com">info@arcict.com</a></td>
<td><a href="http://www.arcict.com">www.arcict.com</a></td>
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<td>tel. : +32 (0)2 466 50 00</td>
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<div class="markdown" style="white-space: normal;"><p dir="auto" style="margin: 1.12em 0;"><br>
On 19 May 2026, at 19:03, Tracy Kent Valleau wrote:</p>
<blockquote style="margin: 0 0 5px; padding-left: 5px; border-left: 2px solid #3983C4; color: #3983C4;">
<p dir="auto" style="margin: 1.12em 0;">Hello<br>
Been using MM for a decade now without issue. Same server (dreamhost) same address etc. In the past few weeks, launching MM fails to connect to the server, and stay connected. I get a connection, and 20 seconds later, a disconnect and spinning pinwheels. Everything is listed as (unavailable). I cannot add or delete mailboxes. If I wait a while, the connection will come back, and MM will download my email... and then it disconnects again.</p>
<p dir="auto" style="margin: 1.12em 0;">Furthermore, if I switch to Apple Mail (on the same computer), everything runs perfectly. No disconnects, no pauses, no drops. Yes, of course I have checked all the settings.</p>
<p dir="auto" style="margin: 1.12em 0;">What would cause MM to struggle to stay connected, while Mail has no problems at all?</p>
<p dir="auto" style="margin: 1.12em 0;">T Valleau</p>
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