[MlMt] Gmail message not moving to trash or changing read status

[Zvi Biener]

HOLY MOLY. Thanks, Jim!!! Yes, a single folder was offline! I can’t 
believe I didn’t think to check.

I have a very old feature request to have some indicators in the 
top-level “Sources” menu that make it obvious if a mailbox/account 
has gone offline… I think this issue gets me about once a year, but it 
has always been with my company’s exchange server, not Gmail, so it 
didn’t even occur to me…

THANK SO MUCH. Z

On 26 Mar 2026, at 19:20, Jim Mccarty wrote:

> Avi,
>
> I experienced something very similar. I was reading and deleting 
> emails from my Gmail inbox in MailMate but the messages remained in 
> the Inbox, marked as read, when viewed in the Gmail web app. What I 
> hadn't noticed was that my Gmail Trash mailbox was offline (just that 
> one mailbox)! After Synchronizing the Trash, my mailboxes started 
> operating as expected again.
>
> I hope the solution to your issue is as easy.
>
> -Jim
>
> On Thu, Mar 26, 2026, at 3:58 PM, Henry Seiden wrote:
>> Avi,
>>
>> I use a single Gmail account which has the current G-Server running 
>> on it (recently updated paid account), though it has long been in 
>> existence previously as a free account. In either case, I have not 
>> had this issue.
>>
>> MM v6292 is working with Gmail and all other source accounts (iCloud, 
>> commercial cPanel Linux servers, M’soft, Yahoo).
>>
>> Account Synopsis:
>>
>>  • I use a smart mail box to regularly process junk mail from Inbox 
>> to Junk (SpamSieve), use a (MM) filter to delete junk and another 
>> filter to purge that deleted email from the Deleted folder. The 
>> deleted folder is purged from a single (Drone) computer on a thirty 
>> day interval. All seems to be working here.
>>  • The Inbox on each account is cleared as soon as possible from 
>> spam. The remainder is processed by any device regularly.
>>  • Sent Folder is moved to Archive every 15 days with a dedicated 
>> filter for several accounts.
>>  • My junk in Gmail is very manageable, perhaps because of low 
>> usage incoming to me, luckily. I use no server filters wherever 
>> possible. Not so lucky on spam with the other source accounts with 
>> heavier usage, but I believe the combo of MM + SpamSieve keeps up 
>> pretty well. There are 35 messages in my Gmail 2026 Archive file in 
>> this account, 7 messages in my Sent folder.
>>  • Right now, no major issues on all. At this time, there are 15 
>> emails queued to delete and nothing in my inbox. Thanks to MM and 
>> other working clients, email is a valuable tool for me.
>>  • My system: MailMate/6292/8E0C2B09-5E7C-51C0-A74E-30C066DF8C4A 
>> 26.4.0/arm64/Mac16,5/14
>> Respectfully,
>> Henry Seiden
>> E: Techworks Pro E-mail <mailto:inf at techworkspro.com>
>> W: Techworks Pro Co. Home Page <https://techworkspro.com>
>>
>> Techworks Pro Co.
>>
>> Founder, Henry Seiden info at techworkspro.com
>>
>>
>> © 2025 techworkspro.com
>>
>> On 26 Mar 2026, at 15:28, Zvi Biener wrote:
>>
>>> Hi All,
>>> I wonder if anyone has run into the following behavior, or can think 
>>> of why it is happening.
>>>
>>> Basically, it seems like MM is not moving Gmail inbox messages to 
>>> the trash, and not changing their read status. I know that the 
>>> MM/Gmail interaction is tweaked insofar as tags are concerned, but 
>>> my setup has worked for years, but something changed in February.
>>>
>>> The flow is this: a message comes into the Inbox. It is matches 
>>> certain criteria, it is deleted (using the “Delete”) action in 
>>> the rules, and then a tag is added to it; say, “Marketing”. I am 
>>> *not* subscribed to the “Marketing” folder in my gmail account 
>>> from the MM side, since I want the tags to show *as tags* (for 
>>> reason irrelevant here). The message remain unread, and I see it in 
>>> a MM smart mailbox defined by the “Marketing” tag. (I’m not 
>>> sure why it is deleted first and then tagged, as opposed to tagged 
>>> and deleted; I set this up ages ago and remember having a reason, 
>>> but I don’t remember what).
>>>
>>> This all looks perfectly fine from the MM side — the message’s 
>>> source mailbox shows as Gmail/Trash and it is tagged properly. But 
>>> the message is not actually moved to the Trash folder in Gmail, and, 
>>> even after it is read in MM, remains as unread in Gmail. If I flag 
>>> it, it does not become flagged in Gmail. However, if I flag it in 
>>> Gmail, it becomes flagged in MM; but if I then unflag it, it does 
>>> not unflag in Gmail.
>>>
>>> I don’t think this is related to an update in MM, since the 
>>> timestamp on my MM app is from October, and the issue seems to have 
>>> started in February. But I’m using the 6290 version.
>>>
>>> Any ideas?
>>>
>>> Thanks,
>>> Zvi
>>>
>>>
>>> mailmate mailing list
>>> Unsubscribe: https://lists.freron.com/listinfo/mailmate
>>>
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