[MlMt] Outlook does not sync nor display a mistake

[Guillaume Daudin]

Thank you for your answer.

"Sent Items" and "Erased/Trashed (?) Items (éléments supprimés)" were grayed out, but not "Inbox". As you guessed, syncing these mailboxes solved the issue.

Guillaume


On 7 Jul 2025, at 22:45, Benny Kjær Nielsen wrote:

> On 7 Jul 2025, at 12:48, Guillaume Daudin via mailmate wrote:
>
>> Maybe is it an issue between the IMAP server and the outlook server? But changes made on my laptop to my INBOX do not show up either in my desktop’s INBOX (which runs the same version of Mailmate on Ventura 13.7.6.) I guess that suggests the issue is with the IMAP server?
>
> Issues of this kind typically indicates that one or more mailboxes within an account are offline (this is possible in MailMate, but in theory it should only happen after MailMate has shown a warning about a persistent issue). Expand the account(s) under Sources and make sure no mailboxes are greyed out.
>
> (Alternatively, some mailboxes are in some kind of infinite synchronization, persistent spinner, which prevents changes in MailMate to sync with the server.)
>
> -- 
> Benny