[MlMt] Delete problem

aisrael alain.israel at pasteur.fr
Mon Nov 22 11:57:01 EST 2021


Thanks Benny, indeed my 2 Deleted Messages submailboxes (2 separate 
accounts) were offline for 20 months (the main Deleted Messages mailbox 
did not indicate Offline, so I did not check the status of the sub 
mailboxes). Any idea why these 2 mailboxes (and no the others) went 
offline (and remained offline when I synchronised the 2 sources, which I 
did fairly recently)?

Alain

On 22 Nov 2021, at 15:31, Benny Kjær Nielsen wrote:

> On 21 Nov 2021, at 13:00, aisrael wrote:
>
>> I am using Mailmate on the Mac, and Preside on the iPhone. When I 
>> delete a message in Mailmate (hitting the Return key), the message is 
>> not deleted in Preside (neither on my institution’s webmail for 
>> that matter). However deleting a message in Preside results in a 
>> deletion in Mailmate. On the other hand, when I hit Move to Junk in 
>> Mailmate (Command-return), it works OK (in both Preside and webmail).
>>
>> This suggests one of my settings related to deletion in Mailmate is 
>> not correct. Any idea?
>
> Make sure all mailboxes are online under Sources in the mailbox list. 
> It sounds like your mailbox for deleted messages might be offline (and 
> then MailMate cannot synchronize the move).
>
> -- 
> Benny
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