[MlMt] My sent messages have disappeared - are there any useful logs?
Antonio Leding
tech at leding.net
Fri May 7 13:10:39 EDT 2021
I had a similar set of event a few months back and discovered 2 things
that were biting me:
* Auto-purge set on my mobile devices.
* Clicking on a message field created a search and dropped me into the
“All Messages” box. While I was there, I decided to do some
cleaning but at that time, I did not have the “Source Mailbox”
column enabled so when cleaning, I ended up permanently deleting a lot
of my Sent Items.
I have no idea if either of these relate to your issue - just sharing my
experience…
Good luck…
- - -
On 7 May 2021, at 3:10, Pat Maddox wrote:
> Thankfully, I quickly learned that FastMail has an easy to use recover
> feature: https://www.fastmail.help/hc/en-us/articles/1500000280381
>
> Whew! :)
>
> I am still curious where I can find logs to maybe track down what
> happened...
>
> Pat
>
>> On May 7, 2021, at 1:54 AM, Pat Maddox <pat at patmaddox.com> wrote:
>>
>> I was pretty shocked to go looking through my Sent mail folder to
>> find only 6 messages. I usually have thousands in there, dating back
>> years.
>>
>> My only guess as to what happened is that I restored my computer from
>> a backup, and maybe it didn’t have emails cached, and Mailmate did
>> a sync and initiated a mass delete? That sounds farfetched, but the
>> timing is just too coincidental.
>>
>> Anyway, I could use some help figuring out what happened. Does
>> MailMate have logs that would show the commands it’s sent, that may
>> have led to deletion?
>>
>> And most importantly, any suggestions on how I can recover these
>> emails? I have sent a request to my mail provider (FastMail) and am
>> waiting to hear back.
>>
>> Pat
>>
>> p.s. I’m not blaming MailMate... just trying to figure out what
>> happened, and how to recover the email, and this is one avenue to
>> explore.
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