[MlMt] how do I convince MM that my one friend doesn't belong in the junk folder?

[Charlie Clark]

On 29 Jul 2021, at 18:14, Jo wrote:

> I'm on a mailing list with some friends - a google group, much like this list.
>
>  Most of the messages that arrive show the person's name (user name) and email address in the 'from' field, occasionally, just an email address. But I've noticed that one person is showing her name in quotes followed by 'via nameofgroup <nameofgroup at googlegroups.com>' and THOSE messages are ending up in my junk folder every time, regardless of how many times I mark it as not junk and tell spam sieve to reevaluate, etc. The group address IS in my address book, too.
>
>  This is recent, this group has existed for many years, and she didn't use to end up in junk, so I don't know what changed, and she's fairly technically challenged so it's hard to pin her down on anything she may be doing differently. She's mostly responding to messages on her iPhone, if that makes a difference (although others are doing that as well).

On its own MailMate doesn't mark any e-mail as spam so something else is doing this. You can enable the spam score in the column view to see if something on the server is doing this and flagging the e-mail as spam.

Charlie

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Charlie Clark
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