[MlMt] Email more than 2 days old being permanently deleted

[MLMT at RHP.TW]

That may be the issue for me. I started using Apple Mail on my iPad a 
couple of months ago and just checked to see that the setting is set to  
"After one day". Oddly, my messages didn't start deleting until this 
past week, but I just set it to "Never". We shall see what happens.

> treat their trash mailboxes (and messages marked as "Deleted" in 
> regular mailboxes) as a short-term safeguard against accidental 
> deletion rather than as a permanent archive of mail that isn't worth 
> their effort to categorize.

This is actually what I do with my deleted messages at work. I have 4 
years worth of correspondences in my deleted items. People are always so 
impressed by my Inbox Zero 😉


On Fri Nov 27, 2020 at 05:06 PM, Antonio Leding wrote:

> Hello all,
>
> I figured out my specific issue — i.e. mail in Trash > 7d old 
> getting automatically removed.  The culprit?  Not the server but 
> actually it was Apple Mail on the iPhone.
>
> As many probably know, there is a setting to tell the app when, if 
> ever, to remove messages from Trash.  I always set this to “Never” 
> but somehow, several of my accounts had this changed to “After 1 
> week”.  Yes, it could have been me but I definitely doubt it.  What 
> I think is more likely is that during my migration from Mail on my Mac 
> —> MM, the iCloud-stored settings for some of my mail accounts got 
> set to defaults which then migrated over to my iPhone.
>
> What surprised me is that the offensive (removing messages in Trash) 
> occurred without me ever opening the Mail app on neither the PC nor 
> the iPhone.  I mistakenly presumed that if the apps are not launched, 
> that activity such as this would not occur.  Alas this is definitely 
> not true - at least on the iPhone.
>
> The cure?  Of course just removing the accounts from the iPhone solves 
> the problem but I opted for disabling all iPhone mail accounts + 
> ensuring all empty Trash settings are set to “Never”.
>
> If Randy is confident the messages being auto-deleted are definitely 
> older than 2d, then unfortunately I doubt the same root cause is at 
> play there.  I say this because there is no “After 2 days” setting 
> on the iPhone - the lowest setting is “After 1 day”.  So perhaps 
> it is worthwhile to double-check and confirm the age of the 
> auto-deleted messages…
>
> - - -
>
> On 27 Nov 2020, at 13:44, Bill Cole wrote:
>
>> On 27 Nov 2020, at 11:11, Charlie Clark wrote:
>>
>>> This sounds suspiciously like Antonio's issue of e-mail being 
>>> removed from trash after 7 days and, hence, a server setting. 
>>> Probably because people never get around to emptying the trash.
>>
>> I help manage mid-sized (SMB/SOHO outsourcing) mail systems and can 
>> attest to the fact that some people seem to never empty their trash 
>> mailboxes. For support purposes, if I could, I would would eagerly 
>> auto-expunge all of our users' trash mailboxes on an aggressive 
>> schedule (7 days seems good) if users would modify their behavior and 
>> thinking to treat their trash mailboxes (and messages marked as 
>> "Deleted" in regular mailboxes) as a short-term safeguard against 
>> accidental deletion rather than as a permanent archive of mail that 
>> isn't worth their effort to categorize.
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