[MlMt] IMAP errors

[Ralph Alvy]

Benny,

How can I locate the dummy message you refer to below? How will I even 
know one was generated?

Ralph

On 21 Feb 2016, at 7:45, Ralph Alvy wrote:

> I ended up uninstalling and reinstalling MailMate, making sure to 
> delete all its messages by deleting the MailMate folder in the 
> Application Support folder. Still have this problem, of course. See 
> inline comments.
>
> On 21 Feb 2016, at 3:43, Benny Kjær Nielsen wrote:
>
>> On 21 Feb 2016, at 1:48, Ralph Alvy wrote:
>>
>>>> Today I keep getting this error:
>>>>
>>>> MailMate encountered the following error: “Failed to fetch data 
>>>> for 1 messages.”.
>>>> Mailbox: “Sent”.
>>>> This indicates a server bug. You can tell MailMate to always ignore 
>>>> messages involved in this type of error (for this account) or you 
>>>> can temporarily ignore the messages with the following UIDs: 
>>>> “16600”.
>>
>> This type of error is handled differently in the latest beta of 
>> MailMate. It won't really fix it, but you shouldn't get the error 
>> message. Instead MailMate replaces the email with a dummy message. 
>> Hold down ⌥ when clicking “Check Now” in the Software Update 
>> preferences to try this.
>
> Just downloaded the beta after the new MailMate install ran all night 
> downloading messages. This time I got the same sort of warning but 
> pointing to a different message UUID. And the problem message from 
> before is sitting in my folder without being a dummy message. It's the 
> real message. When I got the warning this time, I hit Temporarily 
> Ignore and then exited MailMate and loaded MailMate again, hoping to 
> generate the warning again so I can do what you suggested later in 
> this reply.
>
>>> I ended up telling MailMate to permanently ignore such errors. Other 
>>> mail clients see that message, including MailMate on my other 
>>> computer. It doesn't see it on this one. And other email clients see 
>>> that message on this computer, like Mac Mail.
>>
>> Apple Mail might work because it asks for the message in a different 
>> way, but it's strange if it works in MailMate on another machine (if 
>> it's the same revision).
>
> Both Apple Mail and PostBox downloaded the problem message. MailMate 
> didn't.
>
>>
>>> I even moved that message with another email client to a different 
>>> folder to see if that would cause MailMate to see it. No luck.
>>
>> If you hold down ⇧ when clicking “Retry” then a log file should 
>> be generated on your Desktop. I'd like to see that to see exactly 
>> what the server reply is.
>
> I have seen a message here and there on my Desktop that MailMate put 
> there, but never knew why it was there and deleted it. The next time I 
> see that MailMate warning, I'll click Shift-Retry and send you what is 
> dropped on my Desktop.
>
>>> I later forced a MailMate index rebuild, and that didn't resolve it.
>>
>> My general advice is never to do this unless I've explicitly 
>> suggested it. For most types of problems it won't make a difference 
>> and it'll be a waste of time/resources.
>>
>>> Except, now MailMail takes a lot of time with its spinner, which 
>>> used to result in that error message, but now it doesn't because I 
>>> told it to stop issuing that message. Should I just uninstall 
>>> MailMail and completely delete all its mail, and then reinstall?
>>
>> No, you can change the “always ignore” setting by removing the 
>> line with `ignoreFailedUIDs` from this file (when MailMate is not 
>> running):
>>
>> 	~/Library/Application 
>> Support/MailMate/Messages/IMAP/<account>/State.plist
>>
>> If the problem then returns then we can debug it.
>>
>> -- 
>> Benny
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