[MlMt] a message confuses MailMate on one computer
Steven M. Bellovin
smb at cs.columbia.edu
Tue Nov 10 15:31:38 EST 2015
On 10 Nov 2015, at 13:12, Benny Kjær Nielsen wrote:
> On 10 Nov 2015, at 19:05, Steven M. Bellovin wrote:
>
>> I run MailMate on three computers. On one of them, a particular
>> message seems to hang MailMate; on another, it's fine. By "hang" I
>> mean that when I select the message, I get the spinning beach ball
>> and Activity Monitor shows MM as not responding. It isn't chewing up
>> CPU time or doing network I/O; it's just sitting there hung. Any
>> suggestions? All machines have the current non-beta version of
>> MailMate on El Capitan. Killing/restarting MailMate doesn't help.
>
> This is a known issue I'm currently investigating. Unfortunately I
> don't have a workaround for you yet. Your case is a good example why
> it's a pretty frustrating issue. It only happens for some users and I
> have not been able to identify what triggers it. Some times the
> problem suddenly disappears.
>
> (Technical part: The problem seems to be related to the
> `canonical_to_html` script which simply hangs for certain plain text
> messages, but I cannot reproduce it myself. It only happens on El
> Capitan and it's reproducible for some users, but apparently not for
> all users.)
>
Out of curiosity, is there any chance that using a different machine to
move the message to a different folder and then moving to back would
help? It's not crucial, since it's a message I probably won't need to
look at too often in the future, but...
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