[MlMt] giving up - MailMate crash - won't synchronize

James Galvin galvin at elistx.com
Wed May 13 12:32:12 EDT 2015


I can't use Mail anymore because MacOS broke it when they tried to get 
smart with GMail.  I otherwise found Mail tolerable in the same way I 
find Thunderbird tolerable now.

I'm running Yosemite 10.10.2 on this laptop, which is otherwise a 13" 
MacBook straight from the factory.  A few applications installed for 
work but otherwise virgin.  Had it two years now.

Suggestions or hints on how to isolate the problem are welcome.

Thanks,

Jim



On 5/13/15 12:26 PM, Barton Lipman wrote:
> I don't have the same size account as Joe, but will second his
> endorsement. I was also using Mail.app and found it way too slow. I've
> never had the kind of problems with MailMate you describe and think
> there must be something wrong in your configuration or some process
> that's interfering in some way.
>
> Good luck!
>
> Bart
>
> On 13 May 2015, at 12:12, Joe Abley wrote:
>
>     Hi Jim!
>
>     I use MailMate with gmail and IMAP mailboxes, five accounts total,
>     with somewhere in the region of 5 million messages between them and
>     something like 25,000 in the combined inbox.
>
>     I have experienced none of the problems you describe.
>
>     I mention this not to call you a liar :-) but rather because perhaps
>     it points to a problem somewhere else in your environment; I'm
>     running the latest yosemite on an 11" macbook air, installed from
>     scratch (no upgrades or transfers from any previous laptop or OS).
>     If the history of the OS on your machine is more extensive than
>     that, perhaps there's some old cruft that is causing your problems.
>     Worth a look, anyway if you want to try harder with MailMate.
>
>     I used Mail.app before Mailmate, and only stopped because I have too
>     much mail for Mail.app to be able to thread properly. I gather this
>     is a known issue with the hash function used to index messages, but
>     having been through multiple point and major releases of OS X
>     waiting for a fix, I finally gave up and switched. MailMate doesn't
>     suffer from that problem, and now that I'm used to it I can't
>     imagine switching back even if Apple's mail team got their act together.
>
>     I've never been able to stand thunderbird. It has too much of the
>     stench of GNU about it, with the attendant disastrous
>     design-by-engineer/late-90s-X-windows design aesthetic. :-)
>
>     Joe
>
>     On 13 May 2015, at 11:07, James Galvin wrote:
>
>         I have spent almost 3 weeks trying to migrate to MailMate but
>         unfortunately there is something wrong.
>
>         This past weekend I submitted several crash dumps, just in case
>         anyone here can check those.
>
>         Sending a message here is my last hope so here goes.
>
>          1.
>
>             I use Thunderbird now. It works for me just fine although it
>             has one issue I've learned to accept. I was hoping to get
>             past this issue with MailMate, especially given the high
>             recommendations it gets. I've used MacOS Mail before but
>             with Yosemite that stopped working with Google Apps. Mail
>             tried to be too smart and it failed miserably but that's a
>             separate discussion.
>
>          2.
>
>             I have 4 IMAP accounts, 2 of which are Google Apps based.
>             The first time I tried a migration I just imported all 4
>             accounts using MailMate and let it go to work. This never
>             worked. It would crash if I ever tried to use it while it
>             was synchronizing. So, I bailed, removed the accounts and
>             started over with just one.
>
>          3.
>
>             MailMate worked great when I imported 1 account. I used it
>             for a week and was finally getting used to the changes when
>             I decided to import another account.
>
>          4.
>
>             Importing the second account has never worked.
>
>         a. MM crashes randomly. I have submitted some of the crash
>         reports I encountered though not all.
>
>         b. MM never sticks the default columns. I always have to revert
>         a display to the default columns. This randomly causes crashes.
>
>         c. Switching mailboxes randomly causes crashes.
>
>         d. Synchronizing has never completed on the second mailbox. The
>         account always shows a spinning wheel. I have removed and
>         restarted the import several times. I removed MM and reinstalled
>         once. I let the synchronizing run with an otherwise idle laptop
>         for almost 3 days over a weekend and it never ended. When I look
>         at the activity window it is actively stepping through messages
>         on this one account.
>
>         e. Oddly, the header line of "Trial day # of 30" randomly shows
>         it is day 3, 4, 5, or 6, always. As I said, I'm almost at the
>         end of 3 weeks now.
>
>         f. The mailbox in question is 1/5 the size of the first mailbox.
>         The first mailbox has almost 100,000 messages in it total. This
>         mailbox has less than 15,000.
>
>         I'm willing to start this process one more time if anyone
>         happens to have a specific suggestion on steps I could take to
>         better monitor the problem and see specifically what is going
>         wrong. I'm also wondering if submitting crash dumps is actually
>         helpful.
>
>         I'm willing to believe there might be something about my laptop
>         given that MM has so much success with so many people but I'm at
>         a loss to know what that is. This is a work laptop so it only
>         has what it expressly needs loaded on it.
>
>         Any thoughts from anyone?
>
>         Jim
>
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