[MlMt] giving up - MailMate crash - won't synchronize

[Joe Abley]

Hi Jim!

I use MailMate with gmail and IMAP mailboxes, five accounts total, with somewhere in the region of 5 million messages between them and something like 25,000 in the combined inbox.

I have experienced none of the problems you describe.

I mention this not to call you a liar :-) but rather because perhaps it points to a problem somewhere else in your environment; I'm running the latest yosemite on an 11" macbook air, installed from scratch (no upgrades or transfers from any previous laptop or OS). If the history of the OS on your machine is more extensive than that, perhaps there's some old cruft that is causing your problems. Worth a look, anyway if you want to try harder with MailMate.

I used Mail.app before Mailmate, and only stopped because I have too much mail for Mail.app to be able to thread properly. I gather this is a known issue with the hash function used to index messages, but having been through multiple point and major releases of OS X waiting for a fix, I finally gave up and switched. MailMate doesn't suffer from that problem, and now that I'm used to it I can't imagine switching back even if Apple's mail team got their act together.

I've never been able to stand thunderbird. It has too much of the stench of GNU about it, with the attendant disastrous design-by-engineer/late-90s-X-windows design aesthetic. :-)


Joe

On 13 May 2015, at 11:07, James Galvin wrote:

> I have spent almost 3 weeks trying to migrate to MailMate but unfortunately there is something wrong.
>
> This past weekend I submitted several crash dumps, just in case anyone here can check those.
>
> Sending a message here is my last hope so here goes.
>
> 1. I use Thunderbird now.  It works for me just fine although it has one issue I've learned to accept.  I was hoping to get past this issue with MailMate, especially given the high recommendations it gets.  I've used MacOS Mail before but with Yosemite that stopped working with Google Apps.  Mail tried to be too smart and it failed miserably but that's a separate discussion.
>
> 2. I have 4 IMAP accounts, 2 of which are Google Apps based.  The first time I tried a migration I just imported all 4 accounts using MailMate and let it go to work.  This never worked.  It would crash if I ever tried to use it while it was synchronizing.  So, I bailed, removed the accounts and started over with just one.
>
> 3. MailMate worked great when I imported 1 account.  I used it for a week and was finally getting used to the changes when I decided to import another account.
>
> 4. Importing the second account has never worked.
>
> a. MM crashes randomly.  I have submitted some of the crash reports I encountered though not all.
>
> b. MM never sticks the default columns.  I always have to revert a display to the default columns.  This randomly causes crashes.
>
> c. Switching mailboxes randomly causes crashes.
>
> d. Synchronizing has never completed on the second mailbox.  The account always shows a spinning wheel.  I have removed and restarted the import several times.  I removed MM and reinstalled once.  I let the synchronizing run with an otherwise idle laptop for almost 3 days over a weekend and it never ended.  When I look at the activity window it is actively stepping through messages on this one account.
>
> e. Oddly, the header line of "Trial day # of 30" randomly shows it is day 3, 4, 5, or 6, always.  As I said, I'm almost at the end of 3 weeks now.
>
> f. The mailbox in question is 1/5 the size of the first mailbox.  The first mailbox has almost 100,000 messages in it total.  This mailbox has less than 15,000.
>
> I'm willing to start this process one more time if anyone happens to have a specific suggestion on steps I could take to better monitor the problem and see specifically what is going wrong.  I'm also wondering if submitting crash dumps is actually helpful.
>
> I'm willing to believe there might be something about my laptop given that MM has so much success with so many people but I'm at a loss to know what that is.  This is a work laptop so it only has what it expressly needs loaded on it.
>
> Any thoughts from anyone?
>
> Jim
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