[MlMt] giving up - MailMate crash - won't synchronize

James Galvin galvin at elistx.com
Wed May 13 11:07:05 EDT 2015


I have spent almost 3 weeks trying to migrate to MailMate but 
unfortunately there is something wrong.

This past weekend I submitted several crash dumps, just in case anyone 
here can check those.

Sending a message here is my last hope so here goes.

1. I use Thunderbird now.  It works for me just fine although it has one 
issue I've learned to accept.  I was hoping to get past this issue with 
MailMate, especially given the high recommendations it gets.  I've used 
MacOS Mail before but with Yosemite that stopped working with Google 
Apps.  Mail tried to be too smart and it failed miserably but that's a 
separate discussion.

2. I have 4 IMAP accounts, 2 of which are Google Apps based.  The first 
time I tried a migration I just imported all 4 accounts using MailMate 
and let it go to work.  This never worked.  It would crash if I ever 
tried to use it while it was synchronizing.  So, I bailed, removed the 
accounts and started over with just one.

3. MailMate worked great when I imported 1 account.  I used it for a 
week and was finally getting used to the changes when I decided to 
import another account.

4. Importing the second account has never worked.

a. MM crashes randomly.  I have submitted some of the crash reports I 
encountered though not all.

b. MM never sticks the default columns.  I always have to revert a 
display to the default columns.  This randomly causes crashes.

c. Switching mailboxes randomly causes crashes.

d. Synchronizing has never completed on the second mailbox.  The account 
always shows a spinning wheel.  I have removed and restarted the import 
several times.  I removed MM and reinstalled once.  I let the 
synchronizing run with an otherwise idle laptop for almost 3 days over a 
weekend and it never ended.  When I look at the activity window it is 
actively stepping through messages on this one account.

e. Oddly, the header line of "Trial day # of 30" randomly shows it is 
day 3, 4, 5, or 6, always.  As I said, I'm almost at the end of 3 weeks now.

f. The mailbox in question is 1/5 the size of the first mailbox.  The 
first mailbox has almost 100,000 messages in it total.  This mailbox has 
less than 15,000.

I'm willing to start this process one more time if anyone happens to 
have a specific suggestion on steps I could take to better monitor the 
problem and see specifically what is going wrong.  I'm also wondering if 
submitting crash dumps is actually helpful.

I'm willing to believe there might be something about my laptop given 
that MM has so much success with so many people but I'm at a loss to 
know what that is.  This is a work laptop so it only has what it 
expressly needs loaded on it.

Any thoughts from anyone?

Jim


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