[MlMt] Automating some emails
Joshua Kehn
josh at kehn.us
Tue Apr 22 11:21:02 EDT 2014
For what it sounds like you're doing MailMate might not be the best
option for you. Help desk / ticketing software might be a better option.
See FogBugz / Zendesk / etc. FogBugz I know offers easy snippets that
you can customize. Makes blasting similar responses out simple.
Best,
-Josh
___________________________
http://byjakt.com
Currently mobile
> On Apr 22, 2014, at 9:05 AM, "Benny Kjær Nielsen"
> <mailinglist at freron.com> wrote:
>
> On 22 Apr 2014, at 14:19, Annamarie wrote:
>
> Basically, I respond to folks with the same form letter over and over.
> I have the letter on TextExpander but every time I need to switch
> email accounts and to turn off signatures.
>
> Why do you need to switch accounts? Are you not replying from the same
> account (address) that these emails are sent to?
>
> (and if I do that in the wrong order then I have to delete the extra
> space at the top.) Seems like I shouldn't have to do that. I thought
> Keyboard Maestro would be my answer. An hour of exploring seems to
> indicate that KM can't access the commands for switching accounts and
> turn off the signature easily. That might be wrong.
>
> I'm not an expert on the use of Keyboard Maestro. There are shortcuts
> to open the menus (⌃⌘I and ⌃⌘S) and then some automated
> arrowing-down would be needed. Maybe someone else can provide a clear
> answer.
>
> There are probably many ways to do this.. what's easy? A template to
> call up my form letter?
>
> Templated replies are still very experimental, but it's possible using
> the replyMessage output action for bundle commands described earlier
> today on this mailing list. That is still very low level and probably
> not a viable solution for you. It would be possible though to create a
> bundle using this feature which provided a GUI for selecting template
> answers, but I cannot promise anything like that soon. (It might even
> be possible to control signature and from-address, but I'm not 100%
> sure about that.)
>
> P.S. And if "key bindings" is in the answer someone will have to
> explain those to me. : )
>
> They are not going to help in this case I believe.
>
> --
> Benny
>
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