[MlMt] MailMate doesn’t seem to purge deleted/moved messages from the IMAP server

[Randall Gellens]

On 12 Jul 2025, at 5:37, Jolin Warren wrote:

> Hi Benny,
>
> Thanks for replying whilst you’re on holiday, and please don’t 
> feel there’s any urgency with this issue on my part (it can wait 
> until you’re back!).
>
> On 10 Jul 2025, at 1:09, Benny Kjær Nielsen wrote:
>> On 8 Jul 2025, at 12:41, Jolin Warren wrote:
>>
>>> It feels like MailMate is somehow flagging messages I remove from my 
>>> Inbox but not actually asking the server to delete them. So MailMate 
>>> ‘knows’ not to show them but all other mail clients still see 
>>> and display the messages. It makes trying to work with email on my 
>>> phone nearly impossible.
>>
>> This should only happen if you have one or more offline mailboxes 
>> within the account. Check the account under Sources in the mailbox 
>> list and make sure no mailboxes are greyed out.
>
> That’s good to know regarding offline mailboxes, but I’ve checked 
> the account where I’m having this issue and every single mailbox is 
> online, I can’t find any offline or sync issues.

To help track down what is happening, I'd suggest keeping the Activity 
Viewer window open and in view, wait until MailMate is idle (nothing 
going on in the Activity Viewer), then move a message from one mailbox 
to another. You should see in the Activity Viewer that MailMate is 
connecting to the server and issuing commands to select the mailbox, 
copy the message, then mark the message for deletion and then expunge 
the message.

You can let us know what the Activity Viewer shows.

--Randall