[MlMt] Creating rules - cannot get mail sorted to smart mailboxes

Glenn Parker glenn.parker at comcast.net
Wed Oct 30 09:28:20 EDT 2024


It’s pretty hard to diagnose this kind of issue remotely, since most 
of the time this stuff “just works”. That said, here are some random 
tips based on my experience.

One possible cause of mail sorting rules being disabled would be if some 
other mail client is marking messages as read, or filtering messages 
before (or while) MailMate sees them. If multiple mail clients are 
competing to filter messages, MailMate can get very confused (it may 
even preemptively decide to take a mailbox offline). I normally have 
three mail clients accessing my email: desktop, tablet, phone. The 
latter two use AquaMail on Android.

You should also be sure your rules actually work as intended without the 
automatic trigger. Select a range of messages that should be filtered, 
then right-click on the mailbox name and use the Apply Rules of 
“<mailbox>” -> Selected Messages. If the messages are not moved, 
then there is something wrong with the rules.

I don’t understand your comment that you “cannot add any rules”. 
What exactly is happening there?

On 20 Oct 2024, at 18:40, James Coffey wrote:

> My old setup had a number of smart mailboxes with rules that sorted 
> the mail - New Messages, specific addresses, etc.
>
> Now, when I try to set a rule to move mail nothing happens.
> Mailboxes -> Any - All Messages
> Conditions -> Message is not read
>
> I cannot add any rules and when I could it did not allow me to move 
> messages to the samrtmailbox
>
> Mailmate: Version 1.14 (6062)  Mac OS Sequoia
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Glenn P. Parker
glenn.parker at comcast.net
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