[MlMt] Archive and Trash not syncing on a fresh install

[Claudio Ruiz]

Hi Henry, thanks for your attention on this.

I already checked that and it’s all OK. Actually, I have a work 
account on the same provider and that account works perfectly. I don’t 
really know what else to debug to understand what is happening.

––
Claudio Ruiz

On 17 Dec 2023, at 12:33, Henry Seiden wrote:

> Claudia,
>
> Thanks for filling the details. Think I got you now.
>
> Maybe it would be easier, then, to have a look at your source mailbox 
> assignments in MM on each of your IMAP accounts to be sure that the 
> folders for Trash and Archive are designated as such in MM. Inbox and 
> outbox are usually defaults and I guess are working as expected. In my 
> case I assign a yearly folder for archive purposes, so the common 
> folder in MM Called Archive can gather all together in that Smart 
> Folder by default.
>
> I do nothing further to achieve these common folders in MM: InBox, 
> Sent Messages, Junk, Deleted Messages. Yours probably have been 
> somehow reset for those two folders in several accounts, at least.
>
> Have a look in your Sources list of mailboxes - click the ‘>’ and 
> select one mailbox (probably either Archive, Trash/Deleted messages  
> or what ever mailbox you choose to be those function on the account). 
> Right click (CTL + click) the name of the mailbox to change, scroll in 
> the popup list to Mailbox Type. Make sure the checkmark is set to 
> Archive if not then click it.
>
> Rinse and repeat for the appropriate mailboxes in each account.
>
> Respectfully,
>
> Henry Seiden
> - -
> Techworks Pro Co.
> E: info<at>techworkspro<dot>com
> W: http://techworkspro.com
>
> On 17 Dec 2023, at 10:09, Claudio Ruiz wrote:
>
>> Hello!
>>
>> It’s a MacBook Air M2 (Sonoma 14.2). I didn’t migrate anything 
>> but my Mailboxes.plist.
>> I’m OK with having a fresh start, but I can’t find why neither 
>> archiving or trashing works.
>>
>> I’m not sure there’s something to do with versions. I upgraded it 
>> to Version 1.14 (5937) but the same happens.
>>
>> I’m using IMAP such as in my office computer (where I also use 
>> Mailmate with no issue) and in my old laptop. It’s really strange, 
>> because I’m doing a fresh install from scratch.
>>
>> ––
>> Claudio Ruiz
>>
>> On 17 Dec 2023, at 9:34, Henry Seiden wrote:
>>
>>> Hi Claudio,
>>>
>>> You didn’t mention what computer model or OS you now have. Nor 
>>> whether you migrated all your settings in MailMate.
>>>
>>> You do seem to have a quite early version. The most current version 
>>> of Malmate is 1.14 (in 2011) and the latest, most stable release is 
>>> r5673, according to the release notes. In the developer’s app 
>>> history that is a long time ago. Sure you have right? Many aspects 
>>> of the app have been updated in 1.14 and subsequent build, too 
>>> numerous to mention here. Maybe others have experience with your 
>>> version. So that question is open.
>>>
>>> I do recommend you **migrate your settings** when upgrading to a new 
>>> computer instead of whatever process you did use (restore from 
>>> backup, copy, etc.).
>>>
>>> Since that may no longer be feasible, you may need to reinstall new 
>>> setting for each IMAP account. Are you still using POP on your 
>>> server accounts?
>>>
>>> Respectfully,
>>>
>>> Henry Seiden
>>> - -
>>> Techworks Pro Co.
>>> E: info<at>techworkspro<dot>com
>>> W: http://techworkspro.com
>>>
>>> On 17 Dec 2023, at 6:26, Claudio Ruiz wrote:
>>>
>>>> Hi folks,
>>>>
>>>> I got a new computer and installed Mailmate as usual. After 
>>>> connecting the email accounts I have on Fastmail, I realized that 
>>>> when I Archive an email it’s gone from the Inbox in Mailmate, but 
>>>> nothing happens on the server. When I try to Trash a message, is 
>>>> gone on my Inbox in Mailmate, but is still there on the inbox on 
>>>> the server.
>>>>
>>>> Basically, it doesn’t sync. What is weird is that on my old 
>>>> notebook, everything works flawlessly using a mirrored 
>>>> configuration.
>>>>
>>>> I’m using Version 1.13.2 (5673)
>>>>
>>>> Best,
>>>> C
>>>>
>>>> ––
>>>> Claudio Ruiz
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