[MlMt] MailMate update denied

David Ledger MailMate at ivdcs.co.uk
Sat May 21 06:39:30 EDT 2022


On 19 May 2022, at 23:31, Tracy Valleau wrote:

>>  I’ve no idea where MailMate downloads its internal update to.
>
> Mailmate downlosds a complete new copy of the application. It does not 
> have an "internal update".
>
> The copy it downloads is trying to replace the running copy. It goes 
> where ever your current copy of MailMate lives. It's failing because 
> the current location is not seen as being writable, or the copy of MM 
> itself cannot be altered.
>
> Command sragging to the desktop and then command dragging into the 
> /Applications should repair those possible problems.
>
> Don't over think this.
>
> Tracy

It does have an ‘internal update’. MailMate deciding to update 
itself is what is triggering all this. To do that ‘internal update’ 
it must download a new copy somewhere. I don’t know where that is so I 
can’t manually move it into /Applications.

My MailMate application is in /Applications. I only have one drive. I 
have no non-writable volumes. I did find a very old version elsewhere 
(V1.4) and I have removed that. The running one is 1.13.2 (5673) (from 
the ‘About MailMate’ menu item).

I’ll try shifting the application around and see if the error occurs 
again.

David


> On 19 May 2022, at 15:03, David Ledger wrote:
>
>> On 5/19/22 20:59, Tracy Valleau wrote:
>>>> 1.  Why is it think it has to update software that is already up to 
>>>> date.
>>>
>>> No idea. Perhaps there is an incremental update?
>>>
>>>> 2.  Why does it think it is a read-only filesystem when the system 
>>>> is too old to have a read-only filesystem (other than on an 
>>>> external drive, that this isn’t).
>>>   I cannot answer "why" - I just know that dozens of times I've seen 
>>> "can't update" errors to an existing app, which are solved by the 
>>> technique I suggested.
>>>
>>> Sorry it didn't work for you.
>>>
>>> T
>>
>>
>> I didn’t have a chance to try because it’s a MailMate initiated 
>> download so it didn’t go into Downloads. I’ve no idea where 
>> MailMate downloads its internal update to.
>>
>> David
>>
>>
>>>
>>> On 19 May 2022, at 12:49, David Ledger wrote:
>>>
>>>> On 19 May 2022, at 20:33, Tracy Valleau wrote:
>>>>
>>>>> Hold down the command key and drag MailMate to your desktop.
>>>>> Release all keys.
>>>>> Hold down the command key and drag MailMate to your Applications 
>>>>> folder.
>>>>>
>>>>> That should fix it.
>>>>
>>>> Thanks, but this is an update that MailMate itself is trying to 
>>>> install, even though it knows it is up to date. It’s not a human 
>>>> initiated download. So
>>>> 1.  Why is it think it has to update software that is already up to 
>>>> date.
>>>> 2.  Why does it think it is a read-only filesystem when the system 
>>>> is too old to have a read-only filesystem (other than on an 
>>>> external drive, that this isn’t).
>>>>
>>>> David
>>>>
>>>>
>>>>> On 19 May 2022, at 12:22, David Ledger wrote:
>>>>>
>>>>>> I am currently up to date with “Normal Releases” according to 
>>>>>> the Software Update panel of Preferences, but whenever I start up 
>>>>>> MailMate (which is rare because I keep it and the laptop running) 
>>>>>> I get a popup saying:
>>>>>> v v v v
>>>>>> MailMate is running on a read-only file system and can therefore 
>>>>>> not be updated.
>>>>>>
>>>>>> If you downloaded MailMate from the internet then moving it out 
>>>>>> of the Downloads folder should solve the problem.
>>>>>> ^ ^ ^ ^
>>>>>>
>>>>>> The system is a Mid 2011 11” MacBook Air running High Sierra 
>>>>>> 10.13.6. The filesystem is APFS with the base drive having one 
>>>>>> container “Container disk1” that contains one Volume 
>>>>>> “Macintosh HD”. It has no read-only volumes.
>>>>>>
>>>>>> Has anyone else seen this?
>>>>>>
>>>>>> David
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