[MlMt] MailMate update denied

[Tracy Valleau]

OK - let's try this again.

You MUST have a copy of MailMate -somewhere- because you said you "start it up."

If you don't know where it is, then once it is running, you can go to the dock, and control-click on the MM icon and choose "options" and then "reveal in finder".

Once you can see it in the finder, quit it if it is running.
Now hold down the command key and drag it (MailMate) to your desktop.
Release all keys. You shold see MM on your desktop.
Again, Hold down the command key and drag that MailMate to your /Applications folder.
Let go of the keys.
Double-click on the MM you just dragged to the /Applications folder.
That will run the MM app.
Now go to the MailMate menu, in the upper left corner of your screen, and choose "Check for Update."

Give this a try, even if you don't understand why it might work. It's easy enough to check and see if it solves your problem.

Good Luck.


On 19 May 2022, at 15:03, David Ledger wrote:

> On 5/19/22 20:59, Tracy Valleau wrote:
>>> 1.  Why is it think it has to update software that is already up to date.
>>
>> No idea. Perhaps there is an incremental update?
>>
>>> 2.  Why does it think it is a read-only filesystem when the system is too old to have a read-only filesystem (other than on an external drive, that this isn’t).
>>   I cannot answer "why" - I just know that dozens of times I've seen "can't update" errors to an existing app, which are solved by the technique I suggested.
>>
>> Sorry it didn't work for you.
>>
>> T
>
>
> I didn’t have a chance to try because it’s a MailMate initiated download so it didn’t go into Downloads. I’ve no idea where MailMate downloads its internal update to.
>
> David
>
>
>>
>> On 19 May 2022, at 12:49, David Ledger wrote:
>>
>>> On 19 May 2022, at 20:33, Tracy Valleau wrote:
>>>
>>>> Hold down the command key and drag MailMate to your desktop.
>>>> Release all keys.
>>>> Hold down the command key and drag MailMate to your Applications folder.
>>>>
>>>> That should fix it.
>>>
>>> Thanks, but this is an update that MailMate itself is trying to install, even though it knows it is up to date. It’s not a human initiated download. So
>>> 1.  Why is it think it has to update software that is already up to date.
>>> 2.  Why does it think it is a read-only filesystem when the system is too old to have a read-only filesystem (other than on an external drive, that this isn’t).
>>>
>>> David
>>>
>>>
>>>> On 19 May 2022, at 12:22, David Ledger wrote:
>>>>
>>>>> I am currently up to date with “Normal Releases” according to the Software Update panel of Preferences, but whenever I start up MailMate (which is rare because I keep it and the laptop running) I get a popup saying:
>>>>> v v v v
>>>>> MailMate is running on a read-only file system and can therefore not be updated.
>>>>>
>>>>> If you downloaded MailMate from the internet then moving it out of the Downloads folder should solve the problem.
>>>>> ^ ^ ^ ^
>>>>>
>>>>> The system is a Mid 2011 11” MacBook Air running High Sierra 10.13.6. The filesystem is APFS with the base drive having one container “Container disk1” that contains one Volume “Macintosh HD”. It has no read-only volumes.
>>>>>
>>>>> Has anyone else seen this?
>>>>>
>>>>> David
>>>>> _______________________________________________
>>>>> mailmate mailing list
>>>>> mailmate at lists.freron.com
>>>>> https://lists.freron.com/listinfo/mailmate
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>
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