[MlMt] cannot delete trasehd message

[Bill Cole]

On 2022-05-07 at 13:17:45 UTC-0400 (Sat, 07 May 2022 10:17:45 -0700)
Tracy Valleau <mailmate at lists.freron.com>
is rumored to have said:

> Hello
>
> I have an email listed in my Source/Trash folder that does not exists, 
> and I cannot remove the (red) entry.
>
> It's my fault: I installed GPG for a bit and then decided I didn't 
> want it. Before I removed it however, someone sent me a signed email 
> to which I replied.
>
> The reply failed because I didn't have a signed key. I created a new  
> unsigned email and replied, and then moved the "not signed" email to 
> the trash.
>
> Now it's stuck there. I looked at the trash via Webmail, and it's 
> empty. I looked in the mailmate folders and found it in the local 
> trash and so deleted it with the finder.
>
> oops.  The red-text listing for the email still appears in my 
> /source/trash mailbox in Mailmate, and now I get a message telling me 
> I have an Anti-Virus problem. It suggests I try /message/reset, but 
> it's grayed out.
>
> It appears that the message only exists in MailMate's internals 
> somewhere, and I cannot find it.
>
> So: two things
>
> One: a PGP fail should not leave a message which cannot be deleted in 
> the first place and
>
> two: I likely made the situation worse with my mucking about...
>
> but still and all, there should be -some- way to correct this and/or 
> do a "force delete". At the very least, a way to rebuild the MM 
> internals from what actually is in place on the server. Synchronize 
> did not do it; reset could not be invoked.
>
> Suggestions  anyone?

I assume that you've restarted MailMate since deleting the actual file. 
If not, do that.

If you already tried that, you can do a rebuild of the database from 
what's actually on disk. That process is documented in the Help, linked 
from the top page of the Help.



-- 
Bill Cole
bill at scconsult.com or billcole at apache.org
(AKA @grumpybozo and many *@billmail.scconsult.com addresses)
Not Currently Available For Hire