[MlMt] Ugh - switched hosts and my mail is a mess

[Annamarie]

Thanks for the response. Messages transferred server to server. So - the 
message is that it wasn't happy with what is on my computer because it 
didn't match the new server? Got it - that makes sense.

However now they all deleted on the new server as well. I'm awaiting 
customer support to restore from the cPanel migration file. And it seems 
the MX records weren't set right at some point. I'll wait for 
propagation.  Sigh.. I did try to do this on the weekend.

Annamarie

Annamarie Pluhar
802-451-1941
802-579-5975 (iPhone - not good when I'm at my desk.)

On 5 Mar 2018, at 9:03, Steven M. Bellovin wrote:

> On 4 Mar 2018, at 21:07, Annamarie wrote:
>
>> Hi
>>
>> I'll get technical help from my new hosting service in the AM but the 
>> time I spend with the person on Chat was not great - and he wanted to 
>> tell me my client was at fault!!!!! NOT.
>>
>> But I am getting a specific error and I dont' know enough to know 
>> what to do about it. Screenshot attached.
>
> Do the rebuild.
>
> IMAP requires a unique, stable identifier for every message. Depending 
> on how you copied the server-side messages over, that could indeed 
> have changed with a new server. Rebuilding takes a while, but all it's 
> really doing is getting each message anew, with its new identifier.
>
> Now: whether or not that's really the problem does, as I said, depend 
> on how you copied the messages. If it was done by some sort of file 
> transfer, server to server, it's quite likely. If, on the other hand, 
> you used a mail client to copy things, you should be ok.  *However* -- 
> if you copied stuff manually that way, but then changed the MailMate 
> settings to point to the new server, the message you saw is almost 
> certainly correct. In fact, MailMate warns you about that, as I recall 
> from when I did something similar a few months ago.
>
>>
>> Also I don't quite trust the automated info in the CPanel about the 
>> incoming server and outgoing.. They are telling me that all i need is 
>> domain.com   .. aren't there usually three words with a dot between 
>> them?
>
> There's no one rule. What you were told is 100% plausible.
>>
>> Chat guy did suggest I delete the email account and rebuild it. I'll 
>> lose my smart mailboxes but I shouldn't lose any email, right?
>
> Right.
>>
>> BTW: we are talking about six different email accounts on four 
>> domains. YES! I should have done one and tested it. I didn't. Thought 
>> I knew what I was doing. Good thing this list serve is on gmail. : )
>>
>> Thanks
>> Annamarie
>>
>> Annamarie Pluhar
>> 802-451-1941
>> 802-579-5975 (iPhone - not good when I'm at my desk.)
>> _______________________________________________
>> mailmate mailing list
>> mailmate at lists.freron.com
>> https://lists.freron.com/listinfo/mailmate
>
>
>
>         --Steve Bellovin, https://www.cs.columbia.edu/~smb
>
>
> _______________________________________________
> mailmate mailing list
> mailmate at lists.freron.com
> https://lists.freron.com/listinfo/mailmate