[MlMt] mailmate Digest, Vol 85, Issue 18

[Bernard Bel]

> On 15 Apr 2018, at 18:36, Bernard Bel wrote:
>
>> MailMate does not download some messages from the reception box of my
>> Gmail account. Currently the box contains 1343 messages, which I
>> believe is reasonable. MailMate downloads via Imap.
>
> You mean the “INBOX”?

Yes

>> I cannot see a regularity in this process. Messages coming from the
>> same sender or mailing list may or may not be skipped for no apparent
>> reason.
>>
>> The problem gets worse when I browse the mailbox on my iPhone. Almost
>> (but not all) messages I have viewed are skipped by MM. I do not
>> delete them! They are still visible on the Gmail interface. Flagging
>> them as “important” does not improve their fate.
>
> And you don't archive them or anything like that?

No, the missed messages have not even been opened on Gmail (or iPhone).

> Try using “Edit Subscriptions” in the IMAP account settings of
> MailMate and then enable “[Gmail]/All Mail”.

I have just done it. The All Mail checkbox wasn’t checked and it might 
be the source of the problem.

> The best resource for
> how Gmail is handled in MailMate is
> [here](http://manual.mailmate-app.com/account_setup#gmail).
>
> If this doesn't help then I'll help you debug the issue, but I think 
> we
> should do it off the mailing list.
>
> If you have a reproducible case then try this:
>
> * Open the Activity Viewer (⌥⌘0). This enables logging.
> * Do whatever is needed to observe that a message is not showing up in
> MailMate.
> * Use “Help ▸ Send Server Logs”.

If it happens again I will do my best to isolate a reproducible case. 
Thanks!

Bernard Bel

> Thanks in advance.
>
> -- 
> Benny