[MlMt] Mailbox stops updating

[Ben Beuchler]

The hard part about this has been knowing for sure that the mailbox
has stalled. Today I noticed that my phone was showing new mail for
the account but MailMate was not.  I opened the Activity Viewer.  The
account shows two threads in "LOGOUT" and one in "IDLE."  I'll send
screenshots to you directly.

The mail client on my phone is also using IMAP IDLE for the same
account and it is continuing to receive new mail.


On Mon, Oct 21, 2013 at 4:19 PM, Ben Beuchler <insyte at gmail.com> wrote:
>> Do you have any idea when they stop updating? Maybe after a wake/sleep
>> cycle?
>
> So far I haven't been able to identify a precipitating event; my
> laptop hasn't gone to sleep all day and this has happened two or three
> times.
>
>> I have made changes to how this works in 1.7. It is likely to be a new
>> problem.
>>
>> Do you have more than the INBOX in the “Connected” state?
>
> I have two accounts, the INBOX for both is in Connected state.  No
> other folders are Connected.
>
>> Keep the Activity Viewer open. When messages do not arrive then see if there
>> is anything suspicious in the log for the connection to the INBOX (it should
>> be in IDLE state -- bold font in the mailboxes outline).
>
> I'll try that tomorrow, thanks.
>
> -Ben