<html aria-label="message body"><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body style="overflow-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;">My thanks to everyone for your suggestions and help. I have tried everything you suggested to no avail, with the exception of wireshark. I love MM or I would not be here asking this, but frankly the problem is so obtuse that it is no longer worth the cost of tracking it down. My business runs on email, and without it my income stops. At this point, pragmatism takes over, and I have reluctantly switched to Apple Mail so that I can get back to work.<div><br></div><div>Again my thanks. I wish you all the best, but I have to move on.</div><div><br></div><div>Regards</div><div><br></div><div>Tracy<br id="lineBreakAtBeginningOfMessage"><div><br><blockquote type="cite"><div>On May 21, 2026, at 9:00 AM, mailmate-request@lists.freron.com wrote:</div><br class="Apple-interchange-newline"><div>Send mailmate mailing list submissions to<br><span class="Apple-tab-span" style="white-space:pre"> </span>mailmate@lists.freron.com<br><br>To subscribe or unsubscribe via the World Wide Web, visit<br><span class="Apple-tab-span" style="white-space:pre"> </span>https://lists.freron.com/listinfo/mailmate<br>or, via email, send a message with subject or body 'help' to<br><span class="Apple-tab-span" style="white-space:pre"> </span>mailmate-request@lists.freron.com<br><br>You can reach the person managing the list at<br><span class="Apple-tab-span" style="white-space:pre"> </span>mailmate-owner@lists.freron.com<br><br>When replying, please edit your Subject line so it is more specific<br>than "Re: Contents of mailmate digest..."<br>Today's Topics:<br><br> 1. Re: server is lost; disconnects; fails (ARC MM)<br> 2. server is lost; disconnects; fails (Tracy Kent Valleau)<br> 3. Re: server is lost; disconnects; fails (mat)<br><br><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;"><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif; color:rgba(127, 127, 127, 1.0);"><b>From: </b></span><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif;">ARC MM <mailmate@arcict.com><br></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;"><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif; color:rgba(127, 127, 127, 1.0);"><b>Subject: </b></span><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif;"><b>Re: [MlMt] server is lost; disconnects; fails</b><br></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;"><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif; color:rgba(127, 127, 127, 1.0);"><b>Date: </b></span><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif;">May 20, 2026 at 9:25:44 AM PDT<br></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;"><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif; color:rgba(127, 127, 127, 1.0);"><b>To: </b></span><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif;">MailMate Users <mailmate@lists.freron.com><br></span></div><br><br>
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<div><div style="font-family: sans-serif;"><div class="markdown" style="white-space: normal;"><p dir="auto" style="margin: 1.12em 0;">Hi Tracy,</p><p dir="auto" style="margin: 1.12em 0;">What version are you using ? If you are not on r6292, I recommend to move to this release.</p><p dir="auto" style="margin: 1.12em 0;">Have you checked the logs in the activity viewer ?</p>
<ul>
<li>disconnect your computer from the network/wifi</li>
<li>laugh MM</li>
<li>open the activity viewer window (! Don’t close it)</li>
<li>connect your computer to the network/wifi</li>
<li>let mail mail connect</li>
<li>check the logs in the activity viewer</li>
<li>more detailled logs can be found here:<br>
• Help > Send Serverlogs contains an attachment with the logs, you can download and analyse them</li>
</ul><p dir="auto" style="margin: 1.12em 0;">Other suggestion:</p>
<ul>
<li>disconnect your computer from the network/wifi</li>
<li>launch MM</li>
<li>take all accounts offline</li>
<li>connect your computer to the network/wifi</li>
<li>synchronise/take online account per account, take enough time so that the account is really synchronised</li>
</ul><p dir="auto" style="margin: 1.12em 0;">It is possible that one account “breaks” the connection</p><p dir="auto" style="margin: 1.12em 0;">Hope this helps</p><p dir="auto" style="margin: 1.12em 0;">Regards</p><p dir="auto" style="margin: 1.12em 0;">Marc</p><div style="margin: 1.12em 0px;"><br class="webkit-block-placeholder"></div></div><div id="34995E09-12D5-458C-8474-7D90E66479EA"><br>
<br>
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<tbody><tr>
<td width="400px"><strong>ARC - your Apple Authorised Service partner</strong></td>
<td width="200px">H.D. Saviolaan 8</td>
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<td> </td>
<td>B-1700 Dilbeek</td>
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<td> </td>
<td>Belgium</td>
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<td><a href="mailto:info@arcict.com">info@arcict.com</a></td>
<td><a href="http://www.arcict.com/">www.arcict.com</a></td>
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<tr>
<td>tel. : +32 (0)2 466 50 00</td>
<td>fax. : +32 (0)2 466 88 33</td>
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<div class="markdown" style="white-space: normal;"><p dir="auto" style="margin: 1.12em 0;"><br>
On 19 May 2026, at 19:03, Tracy Kent Valleau wrote:</p>
<blockquote style="margin: 0 0 5px; padding-left: 5px; border-left: 2px solid #3983C4; color: #3983C4;"><p dir="auto" style="margin: 1.12em 0;">Hello<br>
Been using MM for a decade now without issue. Same server (dreamhost) same address etc. In the past few weeks, launching MM fails to connect to the server, and stay connected. I get a connection, and 20 seconds later, a disconnect and spinning pinwheels. Everything is listed as (unavailable). I cannot add or delete mailboxes. If I wait a while, the connection will come back, and MM will download my email... and then it disconnects again.</p><p dir="auto" style="margin: 1.12em 0;">Furthermore, if I switch to Apple Mail (on the same computer), everything runs perfectly. No disconnects, no pauses, no drops. Yes, of course I have checked all the settings.</p><p dir="auto" style="margin: 1.12em 0;">What would cause MM to struggle to stay connected, while Mail has no problems at all?</p><p dir="auto" style="margin: 1.12em 0;">T Valleau</p>
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<br><br><br><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;"><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif; color:rgba(127, 127, 127, 1.0);"><b>From: </b></span><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif;">Tracy Kent Valleau <tracy@dlsi.biz><br></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;"><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif; color:rgba(127, 127, 127, 1.0);"><b>Subject: </b></span><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif;"><b>[MlMt] server is lost; disconnects; fails</b><br></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;"><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif; color:rgba(127, 127, 127, 1.0);"><b>Date: </b></span><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif;">May 20, 2026 at 1:21:14 PM PDT<br></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;"><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif; color:rgba(127, 127, 127, 1.0);"><b>To: </b></span><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif;">mailmate@lists.freron.com<br></span></div><br><br><br>Thanks Henry. Been there; done that.<br><br>I'm running a Mac Studio M2 with Tahoe 26.5. MailMate is version 2.0 (6292). I'm using ethernet from my router, not wifi. I created a new user to no avail. I did a power off of my modem and my router. No change. I purged the DNS. I rebuilt the account; I deleted the account and then re-created it. Nada.<br><br>I tried creating a new Outlook account. I would not "verify".<br>I tried creating a new Thunderbird account. Works perfectly. (In fact, faster than anything else).<br>I tried webmail. Works just fine.<br>I deleted and rebuilt the Mail account. Works, but slow.<br>I deleted and rebuilt the MailMate account. same thing: sometimes it connects; sometimes it drops, sometimes I get spinning pinwheels until I do a force quit.<br>I tried on my MacBook Air 4 using wifi, and MailMate took 58 seconds to connect, and then worked... until it didn't.<br><br>So at this point, there is a lack of consistency which makes debugging an issue. (I've been doing this kind of thing since 1978.)<br><br>Since it varies by software and perhaps device, I'm beginning to suspect the problem may lay with the server certificate at Dreamhost, which is self-signed.<br><br><br><br><br><br><br><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;"><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif; color:rgba(127, 127, 127, 1.0);"><b>From: </b></span><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif;">mat <beta@admilon.net><br></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;"><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif; color:rgba(127, 127, 127, 1.0);"><b>Subject: </b></span><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif;"><b>Re: [MlMt] server is lost; disconnects; fails</b><br></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;"><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif; color:rgba(127, 127, 127, 1.0);"><b>Date: </b></span><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif;">May 20, 2026 at 5:33:51 PM PDT<br></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;"><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif; color:rgba(127, 127, 127, 1.0);"><b>To: </b></span><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif;">MailMate Users <mailmate@lists.freron.com><br></span></div><br><br>Hello Tracy,<br><br>On 20 May 2026, at 21:21, Tracy Kent Valleau wrote:<br><br><blockquote type="cite">I tried creating a new Outlook account. I would not "verify".<br></blockquote>might point to SSL or network layer on your box<br><br><blockquote type="cite">I tried creating a new Thunderbird account. Works perfectly. (In fact, faster than anything else).<br></blockquote>as long as you don’t use pgp, TB’s bakes its own cake and has an outdated implementation.<br><br><blockquote type="cite">I tried webmail. Works just fine.<br>I deleted and rebuilt the Mail account. Works, but slow.<br>I deleted and rebuilt the MailMate account. same thing: sometimes it connects; sometimes it drops, sometimes I get spinning pinwheels until I do a force quit.<br></blockquote>so the database is not the problem, it’s deeper.<br><br><blockquote type="cite">I tried on my MacBook Air 4 using wifi, and MailMate took 58 seconds to connect, and then worked... until it didn't.<br></blockquote>Have you been trying also another Mac with MM?<br>Does it behave the same?<br><br><blockquote type="cite"><br>So at this point, there is a lack of consistency which makes debugging an issue. (I've been doing this kind of thing since 1978.)<br></blockquote>I guess, you looked the activity monitor, have you tried Wireshark to see what’s going on?<br><br><blockquote type="cite"><br>Since it varies by software and perhaps device, I'm beginning to suspect the problem may lay with the server certificate at Dreamhost, which is self-signed.<br></blockquote><br>a self signed cert is unacceptable for a hosting service.<br>There’s let’s encrypt and it’s free, a little script and it also gets updated in time.<br><br>To my experience MM is one of the best, if not the best mail-client around currently.<br>I was just looking for an alternativer for Fedora, ended up with Claws Mail and Claws would probably even not connect to a server with selfsigned cert.<br>MM is much more tolerant.<br><br>The behaviour you describe is quite unusual and wired, I’m curious what you’re gonna find out.<br><br>cheers<br>Matthias<br><br><br><br>_______________________________________________<br>mailmate mailing list<br>Unsubscribe: https://lists.freron.com/listinfo/mailmate<br></div></blockquote></div><br></div></body></html>