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<p dir="auto">Hi Tracy,</p>
<p dir="auto">I cannot duplicate your issue here. I do use ~10 accounts on various other common servers: Google, Apple, Microsoft, Yahoo! And this one, a small cPanel based commercial server account on my business accounts.</p>
<p dir="auto">No disconnect issues as you describe it with any on client side either Apple Mail (on iOS mainly) or on MM. So it sounds like a one-off situation with a particular server or something on your system or your local internet service and MM.</p>
<p dir="auto">Maybe your own internet connection and MM are not getting along. Have you tried any of the standard stuff beyond just differing clients connections to narrow this down (in no particular order):</p>
<ul>
<li>Share a listing of machine and version of MM (there are many versions out there). Possibly abbreviate it for security concerns?</li>
<li>Report all conditions - upgrades you may have made in that time frame or recovery of relevant of your past settings?</li>
<li>Changing the connection modes (LAN vs WiFi connectivity)?</li>
<li>User account log in. Test with an alternate temporary User account?</li>
<li>Machine log in. Log in to same account from another machine?</li>
<li>Create a quick new MM installation on the one account that you’ve identified?</li>
<li>Check if other users on that account are reporting anything?</li>
</ul>
<p dir="auto">Here’s what I’m using and working with (from the built-in feature of Feedback in the Help Menu window).<br>
My system: MailMate/6292/8E0C2B0xxx, OS 26.5.0/arm64/Mac16,5/14 (app/version/MacOS/CPU/type/MBP equipment).</p>
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<div class="markdown" style="white-space: normal;"><p dir="auto"><br>
On 19 May 2026, at 13:03, Tracy Kent Valleau wrote:</p>
<blockquote style="margin: 0 0 5px; padding-left: 5px; border-left: 2px solid #5855D5; color: #5855D5;">
<p dir="auto">Hello<br>
Been using MM for a decade now without issue. Same server (dreamhost) same address etc. In the past few weeks, launching MM fails to connect to the server, and stay connected. I get a connection, and 20 seconds later, a disconnect and spinning pinwheels. Everything is listed as (unavailable). I cannot add or delete mailboxes. If I wait a while, the connection will come back, and MM will download my email... and then it disconnects again.</p>
<p dir="auto">Furthermore, if I switch to Apple Mail (on the same computer), everything runs perfectly. No disconnects, no pauses, no drops. Yes, of course I have checked all the settings.</p>
<p dir="auto">What would cause MM to struggle to stay connected, while Mail has no problems at all?</p>
<p dir="auto">T Valleau</p>
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