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<p dir="auto">If you could provide the screenshots of the “Mailbox”, “Conditions”, and “Rules” panes of your Smart Mailboxes, I think that would help us help you a bit more…</p>
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<p dir="auto">On 11 Apr 2025, at 18:12, Randy Abbott wrote:</p>
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<p dir="auto">I tested this and it works fine. I think you may be running into the "when the Rules are applied" part of this…</p>
<p dir="auto">Remember, the rule is only applied when the message is delivered into the SMOX, not when you create the SMBOX. In my scenario, I setup everything as you did but disabled the delete rule and then sent a few test messages. All were delivered as expected into the SMBOX that had the delete rule. I then enabled the delete rule and while leaving the previous messages in place. I then sent more test messages all of which were immediately deleted however the messages that were sent before I enabled the rule remained…</p>
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<p dir="auto">I un-checked "Limit at start of day" and then manually ran the rule to clear out SMBOX-2. I waited a couple of days until some messages appeared. However, the rule didn't trigger and there are now messages in SMBOX-2 that are older than 14 days. I'm not sure what I'm doing wrong.</p>
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