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<p dir="auto">I have the same problem and need in the next days or month to change from domainfactory (dF) to mailbox.org</p>
<p dir="auto">I see that it becomes urgent to switch: <a href="https://www.heise.de/forum/heise-online/Kommentare/Host-Europe-stellt-Mailpostfaecher-um-Es-drohen-Mehrkosten/forum-558620/" style="color: #3983C4;">https://www.heise.de/forum/heise-online/Kommentare/Host-Europe-stellt-Mailpostfaecher-um-Es-drohen-Mehrkosten/forum-558620/</a></p>
<ul>
<li>How did you transfered the existing mails over to mailbox.org?</li>
<li>How did you managed to have the domain still at dF and just point the MX to mailbox?</li>
</ul>
<p dir="auto">You have a step by step instruction?</p>
<p dir="auto">Thanks a lot</p>
<p dir="auto">On 2 Apr 2025, at 18:10, Charlie Clark wrote:</p>
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<p dir="auto">Hi all,</p>
<p dir="auto">just picking up on a thread from last autumn regarding one or more German ISPs moving their customers from standard mail servers to MS 365. While I assume this is mainly a German problem, I guess it may be happening in other countries with Microsoft sales representatives busy greasing palms.</p>
<p dir="auto">For those interested, these are my experiences:</p>
<p dir="auto">Anyway, after initial investigations and a test account with mailbox.org, I did nothing until I had to once I was informed that one of my accounts was to due to be migrated.</p>
<p dir="auto">I decided to stick with mailbox.org. The test account was no longer available but blocked so I had to setup another one. The documentation is extensive but, as always seems to be the case, seems to be written by people who know what they're doing, for people who know what they're doing. The documentation is extensive and, if you read things often enoug</p>
<p dir="auto">Fortunately, as other people are going through the same pain, there were a few helpful posts on the forum. I plunged in and, having set up an alias for my existing domain (had to wait an hour for this because TTL is not adjustable) the rest was fairly straightforward.</p>
<p dir="auto">I ran into a couple of issues:</p>
<ul>
<li>
<p dir="auto">you'll repeatedly fail to find the relevant settings page: it's the mailbox.org one at the top with no additional information and no expansion. The website is also a good example of why page transitions or even just "onClick" events essential for feedback. I've lost count of the times I wasn't sure whether I'd clicked on item.</p>
</li>
<li>
<p dir="auto">payment by bank transfer is a PITA and takes days to go through. Once it's done, you can switch to direct debit and setup things like a "team" account, if you have multiple users or multiple domains.</p>
</li>
<li>
<p dir="auto">forget support. Whether it's because they're swamped with new accounts or just don't have the staff. I guess this is understandable for a small operation without an outsourced support department, but it's a pity.</p>
</li>
</ul>
<p dir="auto">As usual, the first time is the hardest!</p>
<p dir="auto">Charlie</p>
<p dir="auto">--<br>
Charlie Clark<br>
Sengelsweg 34<br>
Düsseldorf<br>
D- 40489<br>
Tel: +49-203-746000<br>
Mobile: +49-178-782-6226</p>
<hr style="border: 0; height: 1px; background: #333; background-image: linear-gradient(to right, #ccc, #333, #ccc);">
<p dir="auto">mailmate mailing list<br>
Unsubscribe: <a href="https://lists.freron.com/listinfo/mailmate" style="color: #777777;">https://lists.freron.com/listinfo/mailmate</a></p>
</blockquote>
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