<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto">Claudio, <div><br></div><div>Is the moved to Trash message still findable in the All Messages smart folder? <br id="lineBreakAtBeginningOfSignature"><div dir="ltr">- -<div>Please excuse the tttapping errors... <div>Sent from my iPhone<div>C/T (954) 253-4125</div><div>Henry M. Seiden</div><div>Techworks Pro</div></div><div><br></div></div></div><div dir="ltr"><br><blockquote type="cite">On Dec 17, 2023, at 11:36, Claudio Ruiz <clau@riseup.net> wrote:<br><br></blockquote></div><blockquote type="cite"><div dir="ltr">
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<p dir="auto">Hi Henry, thanks for your attention on this.</p>
<p dir="auto">I already checked that and it’s all OK. Actually, I have a work account on the same provider and that account works perfectly. I don’t really know what else to debug to understand what is happening.</p>
<p dir="auto">––<br>
Claudio Ruiz</p>
<p dir="auto">On 17 Dec 2023, at 12:33, Henry Seiden wrote:</p>
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<p dir="auto">Claudia,</p>
<p dir="auto">Thanks for filling the details. Think I got you now.</p>
<p dir="auto">Maybe it would be easier, then, to have a look at your source mailbox assignments in MM on each of your IMAP accounts to be sure that the folders for Trash and Archive are designated as such in MM. Inbox and outbox are usually defaults and I guess are working as expected. In my case I assign a yearly folder for archive purposes, so the common folder in MM Called Archive can gather all together in that Smart Folder by default.</p>
<p dir="auto">I do nothing further to achieve these common folders in MM: InBox, Sent Messages, Junk, Deleted Messages. Yours probably have been somehow reset for those two folders in several accounts, at least.</p>
<p dir="auto">Have a look in your Sources list of mailboxes - click the ‘>’ and select one mailbox (probably either Archive, Trash/Deleted messages or what ever mailbox you choose to be those function on the account). Right click (CTL + click) the name of the mailbox to change, scroll in the popup list to Mailbox Type. Make sure the checkmark is set to Archive if not then click it.</p>
<p dir="auto">Rinse and repeat for the appropriate mailboxes in each account.</p>
<p dir="auto">Respectfully,</p>
<p dir="auto">Henry Seiden</p>
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<p dir="auto">Techworks Pro Co.<br>
E: info<at>techworkspro<dot>com<br>
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<p dir="auto">On 17 Dec 2023, at 10:09, Claudio Ruiz wrote:</p>
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<p dir="auto">Hello!</p>
<p dir="auto">It’s a MacBook Air M2 (Sonoma 14.2). I didn’t migrate anything but my Mailboxes.plist.<br>
I’m OK with having a fresh start, but I can’t find why neither archiving or trashing works.</p>
<p dir="auto">I’m not sure there’s something to do with versions. I upgraded it to Version 1.14 (5937) but the same happens.</p>
<p dir="auto">I’m using IMAP such as in my office computer (where I also use Mailmate with no issue) and in my old laptop. It’s really strange, because I’m doing a fresh install from scratch.</p>
<p dir="auto">––<br>
Claudio Ruiz</p>
<p dir="auto">On 17 Dec 2023, at 9:34, Henry Seiden wrote:</p>
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<p dir="auto">Hi Claudio,</p>
<p dir="auto">You didn’t mention what computer model or OS you now have. Nor whether you migrated all your settings in MailMate.</p>
<p dir="auto">You do seem to have a quite early version. The most current version of Malmate is 1.14 (in 2011) and the latest, most stable release is r5673, according to the release notes. In the developer’s app history that is a long time ago. Sure you have right? Many aspects of the app have been updated in 1.14 and subsequent build, too numerous to mention here. Maybe others have experience with your version. So that question is open.</p>
<p dir="auto">I do recommend you <strong>migrate your settings</strong> when upgrading to a new computer instead of whatever process you did use (restore from backup, copy, etc.).</p>
<p dir="auto">Since that may no longer be feasible, you may need to reinstall new setting for each IMAP account. Are you still using POP on your server accounts?</p>
<p dir="auto">Respectfully,</p>
<p dir="auto">Henry Seiden</p>
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<p dir="auto">Techworks Pro Co.<br>
E: info<at>techworkspro<dot>com<br>
W: <a href="http://techworkspro.com" style="color: #BBBBBB;">http://techworkspro.com</a></p>
<p dir="auto">On 17 Dec 2023, at 6:26, Claudio Ruiz wrote:</p>
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<p dir="auto">Hi folks,</p>
<p dir="auto">I got a new computer and installed Mailmate as usual. After connecting the email accounts I have on Fastmail, I realized that when I Archive an email it’s gone from the Inbox in Mailmate, but nothing happens on the server. When I try to Trash a message, is gone on my Inbox in Mailmate, but is still there on the inbox on the server.</p>
<p dir="auto">Basically, it doesn’t sync. What is weird is that on my old notebook, everything works flawlessly using a mirrored configuration.</p>
<p dir="auto">I’m using Version 1.13.2 (5673)</p>
<p dir="auto">Best,<br>
C</p>
<p dir="auto">––<br>
Claudio Ruiz</p>
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