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<p dir="auto">Annamarie Pluhar wrote (at 2:54 AM on Thursday, May 25, 2023):</p>
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<p dir="auto">hi</p>
<p dir="auto">It’s driving me nuts. (When I focus on it.) None of the keyboard shortcuts in MM work. They are all greyed out. <a href="https://www.dropbox.com/s/sqn3qcso7jnahhe/MM%20Shortcuts%20greyed.png?dl=0">Here is a screenshot</a>. It must be something simple as I can’t find anyone having a similar issue. I’ve looked and looked to find some checkbox?</p>
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<p dir="auto">Sorry for the very late response to this. I wanted to chime in and say that in my (fully functional) instance of MailMate 5964, my interface matches yours — that is, when I have a message selected (but not opened) in the message list and I open the Message menu, the keyboard shortcuts are all grayed out. However, as in your screenshot, the names of most commands are <em><strong>not</strong></em> grayed out, and the keyboard shortcuts for those commands do work, despite being grayed out in the menu. But for you, they don't work, is that right?</p>
<p dir="auto">When working keyboard shortcuts appear grayed out in a menu, that is an interface bug, IMO.</p>
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<p dir="auto">Yes, I have Custom Keybindings Enabled with a special that I created to warn me when I send mail from this address. that’s it.</p>
<p dir="auto">Something is getting in the way? I use Alfred and Hazel but not Keyboard Maestro or anything like that. Ideas?</p>
<p dir="auto">Thanks<br>
Annamarie</p>
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