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<p dir="auto">On 13 Apr 2023, at 22:05, Ken Pope wrote:</p>
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<p dir="auto">What would you recommend as the <em>easiest</em> way for someone with little computer competence to transfer my current MM store of emails & folders into Fastmail so that they will be available should I use the web to access my Fastmail account via the web from another computer (i.e., not my computer that has MM)?</p>
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<p dir="auto">It depends to some degree on the volume of e-mail you need to move. First of all, make sure you have a local backup, either via Time Machine (or Carbon Copy) or a dedicated e-mail archive.</p>
<p dir="auto">The <strong>easiest</strong> approach is probably just to drag the folders in MailMate. However, this will involved uploading all the e-mail to the new server. So, for any significant volume, server-to-server is the better approach. This should also allow you to keep any existing rules, etc. for these folders by letting you simply rename servers once the move has been completed: you can create a copy of the old account just in case.</p>
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<p dir="auto">Two or three of the online review services that review different email providers had two general concerns about Fastmail (aside from privacy, which I’m aware of): (a) service outages, & (b) occasional lag times of 3,4, or even up to 7 hours before a response from their customer/tech service. Have any of you Fastmail users experienced either of those?</p>
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<p dir="auto">All mail providers have service outages at some point, but e-mail is configured to be tolerant of these. The important thing is whether outages are announced or not.</p>
<p dir="auto">I don't use FastMail myself but have only ever seen positive feedback from users that do over many years. Personally, I value the kind of feedback you've had here way above any online reviews.</p>
<p dir="auto">Charlie</p>
<p dir="auto">--<br>
Charlie Clark<br>
Sengelsweg 34<br>
Düsseldorf<br>
D- 40489<br>
Tel: +49-203-746000<br>
Mobile: +49-178-782-6226</p>
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