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<p dir="auto">Hi Dibson,</p>
<p dir="auto">If you say you found the item in Gmail, then where was it, in a mailbox other than standard ones, perhaps? Could it simply be in a place that’s not (allowed to be) accessible to MM? You haven’t given me much to go on.</p>
<p dir="auto">Did you look in IMAP Preferences settings or Edit Subscriptions (File>Edit IMAP Settings>Edit Subscriptions), any of those unchecked mailboxes?</p>
<p dir="auto">Can’t say that I’ve had that issue with Gmail accounts and I do have a couple. So that’s what to check first. Working backward from where it is, surely you find it… It’s always the last place you look;)) Not trying to be flip, but I have seen this before in problem solving.</p>
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Henry Seiden <br />
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<div class="markdown" style="white-space: normal;"><p dir="auto"><br>
On 11 Aug 2022, at 20:49, Dibson T Hoffweiler wrote:</p>
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<p dir="auto">Hi everyone!</p>
<p dir="auto">I’m new to the list. I’ve been using mailmate a few years, and only recently started using more features. It’s been amazingly helpful for managing my email. Thank you, Benny, for such a fantastic piece of software.</p>
<p dir="auto">I recently searched for a message from someone and it wasn’t coming up. I assumed I had bad search terms, or maybe that I misremembered it’s existence. I found the email on the GMail web app, and then tried searching again - still couldn’t find it. I then went into the sources view, which I assume has all email from the gmail account, and sure enough the email isn’t there. It’s a short thread: 2 messages from someone else, 1 from myself. I can see my sent message, but not the two from my correspondent.</p>
<p dir="auto">Anyone have any insight into this? Or how to solve or further diagnose the matter?</p>
<p dir="auto">I had this issue on a prior version - 1.13.2r5673 - and I just now upgraded to Version 1.14 (5908), and I still can’t find it.</p>
<p dir="auto">Thank you!<br>
-Dibson T</p>
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<p dir="auto">mailmate mailing list<br>
<a href="mailto:mailmate@lists.freron.com">mailmate@lists.freron.com</a><br>
<a href="https://lists.freron.com/listinfo/mailmate">https://lists.freron.com/listinfo/mailmate</a></p>
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